Compliance and Enrolment Officer

Get Set UK; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A community-focused organization in the United Kingdom is looking for a Quality & Compliance Officer to champion operational excellence and uphold service integrity. In this role, you will conduct audits and deliver actionable feedback, ensuring services meet high standards and regulatory compliance. The ideal candidate possesses audit experience and excellent communication skills. This position includes benefits like wellbeing support and real opportunities for progression. Join a team where your contributions will make a genuine difference.

Benefits

Wellbeing support including GP

Discounts and pension options

Enhanced benefits with service

Opportunities for progression

Qualifications

• Proven experience in audit and compliance for contracts or services.
• Ability to identify trends and propose improvements.
• Strong verbal and written communication skills.

Responsibilities

• Ensure contract compliance and exceptional service delivery.
• Conduct audits and provide constructive feedback.
• Collaborate with teams to establish high standards.

Skills

Audit and compliance experience

Strong attention to detail

Excellent communication skills

Training and guiding staff

Time-management skills

Confident use of MS Office, especially Excel

Knowledge of community-based services

Job description

Overview

Get Set for Impact That Matters. At Get Set UK, we ignite opportunities, support resilience and nurture success for individuals, businesses and communities.

We deliver life‑changing services across employability, education and skills, helping people move forward with confidence.

We’re now looking for a Quality & Compliance Officer to join our team – someone who will champion operational excellence, drive continuous improvement and uphold the integrity of our delivery across contracts. This is your opportunity to help shape quality frameworks, influence performance and ensure we deliver on our mission every day.

Responsibilities and Impact

As a Quality & Compliance Officer, you will be at the forefront of ensuring we consistently deliver services that are not only contractually compliant but truly exceptional. You will carry out audits, provide feedback and collaborate with delivery teams to embed high standards and accountability. By using data, insight and influence, you will help us continuously evolve and improve the way we work – enabling even greater impact in the communities we serve.

Qualifications

• Audit and compliance experience across contracts, services or regulatory frameworks
• Strong attention to detail and the ability to identify trends, issues and improvements
• Excellent communication skills, with the confidence to influence others positively
• Ability to train and guide staff on compliance standards and improvement areas
• Great time‑management and organisational skills
• Confident use of MS Office, especially Excel, and digital systems for audit and reporting
• Knowledge of employability, education, training or community‑based services is highly desirable

Values

• Be Ambitious – determined, forward‑thinking and always seeking improvement
• Be Inspiring – support others to take ownership and raise standards
• Be Proud – celebrate high‑quality work and positive outcomes
• Be Considerate – collaborate inclusively with colleagues, partners and stakeholders
• Own It – take accountability, lead with integrity and follow through on what matters

Benefits

• Wellbeing support including GP, counselling and Headspace
• Discounts, pension and salary sacrifice options
• Enhanced benefits with service
• A culture built on ambition, pride, ownership and support
• Real opportunities for progression

We are also a proud Disability Confident Employer. Adjustments are available at every stage.

Ready to Apply?

You’re excited by a role that blends coaching, sales, organisation and meaningful human impact, and you’re ready to Be Ambitious, Be Inspiring, Be Proud, Be Considerate and Own It. We would love to meet you.

If you are ready to use your quality and compliance expertise to make a genuine difference, apply now and join a team where Every Word Matters, Every Action Counts and Every Person Matters.

We reserve the right to close applications early. Please apply early to avoid disappointment.

Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work.

If you need reasonable adjustments as part of your application and recruitment process, please let us know at the outset and we will work hard to provide the right solution for you.

This organisation is committed to safeguarding and promoting the welfare of learners/clients and expects all staff to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.

Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner.