Complex Needs Recovery Coordinator

Change Grow Live; Sunderland; On-site; GBP 27,000 - 33,000; Full time

Job summary

A charitable organization in Sunderland is looking for a Complex Needs Recovery Coordinator to support individuals with complex needs related to substance misuse and mental health. This is a full-time role, providing personalized support and engaging with community services. The ideal candidate should have experience in these fields and excellent communication skills, with a focus on developing comprehensive action plans for Service Users. The position offers 25 days of annual leave and other employee benefits.

Benefits

25 days of annual leave

Paid Wellness hour weekly

Contributory pension scheme

Training and development opportunities

Qualifications

• Experience working with individuals facing substance misuse and mental health challenges.
• Capability to engage with complex needs clients effectively.
• Strong negotiation and advocacy abilities.

Responsibilities

• Coordinate a solution-based approach for Service Users.
• Develop personalized action plans for complex clients.
• Ensure Service Users have access to necessary healthcare.
• Foster relationships with various service providers.

Skills

Experience in substance misuse

Excellent communication skills

Knowledge of mental health

Ability to work autonomously

Tools

MS Office applications

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.

Our core values are Be open be compassionate and be bold and our teams apply these dailyoffering support and respect in a safe environment treating each user as an individual and working with them to find the right treatment and care options.

We currently have an exciting opportunity for a Complex Needs Recovery Coordinator to join us. With this role youll be working as part of the Sunderland Altogether Improving Lives (SAIL) Team in central Sunderland.

The team supports people who may typically find it challenging to engage with treatment for drug and alcohol issues due to their complex needs. As a Complex Needs Recovery Coordinator you will support those people to engage with their Recovery Coordinator while working alongside other community services. Please see both of the attached job descriptions for details.

Location :

Sunderland

Hours : Full time 37.5 per week

Full Time Salary :

27861.26 - 32002.35 Dependent on experience (Based on full time hours pro rata for part time)

Contract Type : Fixed term for 9 months from start date

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role :

• Coordinate and leadasolution-basedapproach engaging Service Users inappropriate services
• Carry a caseload of complex clients developing personalised action plans
• Participate in multi-agency initiatives to reduce the level risk
• Work closely with the drug and alcohol teamsto ensure that substance misusers and problem drinkers can accesstreatment
• Work proactively to ensure that Service Users have access to ongoinghealthcare
• To develop an Individual action Plan with each service user in conjunction with other agencies and professionals who will need to be involved.
• To work with identified complex needs clients with substance misuse and mental health issues and physical issues to overcome barriers to services and engagement

About you :

• Experience of working in one or more of the following fields : substance misuse alcohol misuse mental health
• Experience of working with people who have multiple and complexneeds
• Knowledge and experience of multi-agency workingwith experience offacilitatingmulti-agencymeetings
• Excellent communicationnegotiationand advocacy skills
• Be able to build andmaintainrelationships with a wide range of services
• Can work autonomously as well as part of ateam
• Good levels of IT literacy including the ability to use IT systems including MSOfficeapplications
• Able tocritically reflect and evaluate interventions service delivery and areasfordevelopment

What we will give to you :

25 days of annual leave plus bank holidays. Additionally youll receive one extra day of annual leave for each year of service during your first five years therefore you will enjoy 30 days of leave after five years with us.

• Paid Wellness hour each week along with a Wellness hub and Employee Assist Programme
• Contributory pension scheme
• A great selectionof benefits incl. discounts for shopping cinema holidays etc.
• A friendly and supportive team
• Training career development & progression opportunities.
• Eligibility for participation in our Refer a FriendScheme.

Direct applications only we will not be engaging agencies for this vacancy.

Please note :

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas unfortunately we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (27861.26 - 32002.35)

ILW / OLW / Fringe

N / A - Outside London Weighting Area

Interview Date

20 / 11 / 2025

Closing Date

13 / 11 / 2025

If you have any questions on this opportunity that you would like to talk through please contact us using the below details :

Madeleine Drummond (Sunderland Services)

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Required Experience

IC

Key Skills

Internship,Deputy,Elevator Maintenance,Jms,Animal Charity

Employment Type

Temp

Experience

years

Vacancy

1

Monthly Salary Salary

27861 - 32002