Complex Care Assistant

Alcedo Care; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading home care provider in the United Kingdom is seeking a Complex Care Assistant to deliver high-quality, person-centred support to individuals with complex health needs. The ideal candidate should be passionate about making a positive difference in people's lives and have at least 6 months of hands-on care experience. This role offers flexibility in shifts, excellent pay rates (£14.75-£15.25), and opportunities for professional development. Join a supportive team dedicated to providing exceptional care in the community.

Benefits

Paid pre-employment training

Enhanced bank holiday rates

Extra earnings through referral scheme

Mileage contribution for drivers

Flexible working hours

Employee Assistance Programme for 24/7 wellbeing support

Qualifications

• At least 6 months of hands-on care experience in a UK care setting.
• Experience with tracheostomy is preferred.

Responsibilities

• Deliver high-quality, person-centred support to individuals with complex health needs.
• Assist with medication, mobility, meal preparation, and household tasks.
• Provide specialty care, including PEG and tracheostomy support.

Skills

Caring nature

Communication skills

Empathy

Job description

Join Alcedo Care CARLISLE as a Complex Care Assistant.

Excellent rates of pay £14.75-£15.25 PLUS Pension PLUS Holiday Pay

Are you passionate about making a positive difference in people’s lives? Do you have a caring nature, and desire to support individuals in their own homes as a Complex Care Assistant?

Alcedo Care are proudly recognised as a Top 20 Rated Home Care Group for the past six years. You’ll join our amazing team delivering quality care, making a real difference by enriching lives and supporting independence within your local community.

• ‘Paid pre-employment training’
• Enhanced bank holiday rates
• Extra earnings through our referral scheme - £250 / referral.
• Mileage contribution for drivers
• Flexible working hours (full-time, part time and casual)
• Access to our Employee Assistance Programme for 24/7 wellbeing support

We’re proud of our strong family values and supportive culture. With over 24 branches across the North-West, Lakes and Cumbria, Yorkshire, and Wales, we deliver more than a million care hours each year. Our award-winning in‑house training team, including Registered Nurses, ensure you receive all the support and skills you need as a Complex Care Assistant, recognised nationally with the Princess Royal Training Award.

We believe in helping you develop in your career with Alcedo Care. Through our Rising Stars programme, we offer structured development including fully funded NVQs and mentoring.

Role

As a people person, you will enjoy meeting and supporting a diverse range of people of all ages.

To work with us as a Complex Care Assistant, you'll need to have at least 6 months of hands‑on care experience in a UK care setting - this helps us make sure you're confident and ready to support our clients with more advanced needs.

The Complex Care Assistant Role at Alcedo Care involves delivering high-quality, person-centred support to individuals with complex health needs, including spinal injuries, respiratory conditions, and neurological disorders. You’ll be fully supported with expert training and competency sign‑off from our in‑house team of Registered Nurses and our training team, giving you the confidence to excel in your role. From specialist care such as PEG and tracheostomy support to assisting with medication, mobility, meal preparation, and household tasks, you’ll develop skills that truly make a difference.

We would love you to apply if you have tracheostomy experience, or a minimum of 6 months care experience. Shifts are flexible where possible and we have opportunities for short shifts or 12‑hour shifts days or nights.