Compassionate Service Administrator – Part-Time, Office-Based

Wmjobs; Sutton Coldfield; On-site; GBP 12,000 - 14,000; Part time

Benefits offered by this job

Flexible working

36 days leave pro rata

Pension match 5%

Enhanced sick pay & family leave

Training

Support

Job summary

Acacia is seeking a Service User Administrator to provide friendly administrative support to our services serving families affected by perinatal mental health.

The role is office-based at our Sutton Coldfield head office, 20 hours per week over four days (9.30am–3pm, with an unpaid lunch break). It is a fixed-term contract for 12 months, subject to funding.

Benefits include flexible working, generous leave, pension contributions, training, and ongoing support.

Responsibilities

• Provide first point of contact for families affected by pre and postnatal depression and anxiety.
• Support day-to-day administration and maintain accurate records.
• Respond to enquiries and coordinate with colleagues to ensure services run smoothly.
• Handle sensitive information with care, professionalism and confidentiality.

Job description

Acacia is seeking a Service User Administrator to provide friendly administrative support to our services serving families affected by perinatal mental health.

The role is office-based at our Sutton Coldfield head office, 20 hours per week over four days (9.30am–3pm, with an unpaid lunch break). It is a fixed-term contract for 12 months, subject to funding.

Benefits include flexible working, generous leave, pension contributions, training, and ongoing support.