Compassionate Part-Time Bereavement Admin (20h)

Enable; Greater London; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

30 days annual leave

Life Insurance

Wellbeing budgets

Cycle to work

Social and wellbeing activities

Mental Health & Wellbeing Perks

Job summary

Enable is seeking an experienced Bereavement Service Administrator to join our Bereavement team. Based at Putney Vale Crematorium or North East Surrey Crematorium, the role supports daily operations with professionalism and compassion.

You will manage administrative tasks, invoices, procurement, and event planning, while maintaining GDPR compliance and delivering excellent visitor support. Reports to the Bereavement Services Manager; 20 hours per week; permanent, office-based role with a

Qualifications

• Demonstrate high emotional intelligence and empathy in bereavement contexts.
• Show exceptional attention to detail and organisational skills.
• Communicate clearly and compassionately with families, directors and colleagues.
• Ability to multitask and meet deadlines in a busy office environment.
• Present a professional, empathetic image at all times.
• Excellent written and spoken English; maintain confidentiality.

Responsibilities

• Act as liaison between bereavement services and central finance.
• Produce and check funeral director invoices and maintain accurate records.
• Handle procurement, raising of POs and processing supplier invoices.
• Assist in planning and delivering annual events (open days, memorials).
• Provide administrative support across cemeteries and crematoria.
• Support Burial Attendance and Chapel Attendant duties as required.
• Maintain compliance with GDPR and safeguarding requirements.
• Ensure high standards of care and customer service across the site.

Skills

Emotional intelligence

Attention to detail

People-focused communicator

Multitasking

Professional conduct

English proficiency

Tools

Office 365

Sage Intacct

Teams

Outlook

Job description

Enable is seeking an experienced Bereavement Service Administrator to join our Bereavement team. Based at Putney Vale Crematorium or North East Surrey Crematorium, the role supports daily operations with professionalism and compassion.

You will manage administrative tasks, invoices, procurement, and event planning, while maintaining GDPR compliance and delivering excellent visitor support. Reports to the Bereavement Services Manager; 20 hours per week; permanent, office-based role with a