Admin Assistant (Part-Time, 24h) — Busy Care Office

British Pregnancy Advisory Service (bpas); Birmingham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

34 days annual leave (including bank-h

Life assurance at 3 salary

Defined contribution pension scheme

GP 24/7 access

MyMindPal mental fitness app

Online discounts

Discounted gym membership

Family-friendly policies

Job summary

British Pregnancy Advisory Service (BPAS) in Birmingham Central is seeking an experienced Admin Assistant for 24 hours per week (Mondays, Tuesdays and Thursdays). You will handle telephone queries, manage appointment lists, and manage clerical tasks to support BPAS services.

The role is a 6-month fixed-term contract with benefits such as leave, pensions, and wellbeing support. You will work as part of a friendly team ensuring clients feel supported and informed.

Qualifications

• Experience in an office environment and administration duties.
• Excellent communication with internal and external parties.
• Friendly and positive attitude when interacting with clients and colleagues.

Responsibilities

• Answer and direct telephone queries, liaising with internal and external colleagues as necessary.
• Accurately check or complete BPAS and legal paperwork, ensuring documentation for the client's episode of care.
• Monitor, edit and amend appointment lists using BPAS booking system, inform clients of changes.
• Assist in monitoring, control and ordering of stock, sort and distribute mail, prepare and despatch reports.

Job description

British Pregnancy Advisory Service (BPAS) in Birmingham Central is seeking an experienced Admin Assistant for 24 hours per week (Mondays, Tuesdays and Thursdays). You will handle telephone queries, manage appointment lists, and manage clerical tasks to support BPAS services.

The role is a 6-month fixed-term contract with benefits such as leave, pensions, and wellbeing support. You will work as part of a friendly team ensuring clients feel supported and informed.