Compassionate Funeral Director (No Experience Needed)

Co-op Group; Hempstalls; Presencial; GBP 28.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension with employer contributions

Employee Assistance Programme

Descripción de la vacante

Co-op Funeralcare is seeking an empathetic and commercially minded individual to join the team as a Funeralcare Manager. The role involves balancing managerial tasks with client-facing duties, while maintaining high standards of professionalism and care.

You’ll work full-time in Stoke-on-Trent and surrounding areas, with an on-call rota including evenings and weekends. No prior industry experience is required, but great people skills and a commercial focus are essential.

Formación

• No industry experience required.
• Ability to balance managerial and client-facing tasks.
• Strong people skills and commercial mindset.

Responsabilidades

• Meet client needs, service levels and KPIs.
• Be the main point of contact for clients with team support.
• Support funerals - lead the team and carry the deceased when necessary.
• Ensure regulated work like funeral planning is referred to a certified colleague.
• Build and maintain relationships with team, clients and community.

Conocimientos

Managerial experience

Customer focus

Attention to detail

Empathy

UK driving licence

Descripción del empleo

Co-op Funeralcare is seeking an empathetic and commercially minded individual to join the team as a Funeralcare Manager. The role involves balancing managerial tasks with client-facing duties, while maintaining high standards of professionalism and care.

You’ll work full-time in Stoke-on-Trent and surrounding areas, with an on-call rota including evenings and weekends. No prior industry experience is required, but great people skills and a commercial focus are essential.