Compassionate Funeral Arranger: Meaningful Family Support

Southern Co-op; Waterlooville; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Retail discount

Health plan

Dental plan

24/7 GP and wellness discounts

Life insurance and pension

Employee assistance programme

Training and development opportunities

Job summary

Southern Co-op is seeking a compassionate Funeral Arranger in the Waterlooville area to support families through one of life’s most difficult moments. You’ll listen, guide choices, and help tailor a personal funeral with care and professionalism.

No prior funeral experience is required; full training is provided to help you build a rewarding career in funeral services within our Southern Co-op network.

Qualifications

• Genuine empathy, compassion and understanding.
• Excellent communication skills and the confidence to have sensitive conversations.
• Strong organisational skills and excellent attention to detail.
• Good administrative skills and IT literacy.

Responsibilities

• Support families to arrange meaningful funerals, listening to their wishes and guiding options.
• Care for the deceased with dignity and respect, including daily checks.
• Assist families in using Reflection Rooms to create personal experiences.
• Help families choose memorials and aftercare arrangements.
• Complete funeral, memorial and client administration accurately.
• Oversee day-to-day running of funeral home, opening/closing and safety checks.
• Collaborate with teams and suppliers to ensure smooth funeral coordination.
• Complete FCA-regulated training to discuss and arrange pre-paid funeral plans.
• Represent Funeralcare at local events and activities.

Skills

Empathy

Communication

Organisation

IT skills

Driving licence

Tools

Microsoft Office

Job description

Southern Co-op is seeking a compassionate Funeral Arranger in the Waterlooville area to support families through one of life’s most difficult moments. You’ll listen, guide choices, and help tailor a personal funeral with care and professionalism.

No prior funeral experience is required; full training is provided to help you build a rewarding career in funeral services within our Southern Co-op network.