Compassionate Funeral Arranger & Client Care

Co-op Group; Bridlington; Presencial; GBP 12.000 - 15.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

30% off Co-op branded products and 10%

23 days holidays (pro rata)

Pension with up to 10% employer-contri

Employee Assistance Programme

Virtual GP and free eye tests

Career development opportunities

Friendly, supportive team

Access to Stream money app

Descripción de la vacante

Co-op Funeralcare Bridlington is seeking a part-time Funeralcare assistant (18.75 hours/week) to join our friendly team. Training given; no prior funeral industry experience required. You’ll support families, handle inquiries, and help maintain a respectful environment within the branch.

You’ll work Mon-Fri 1:15pm-5pm, with duties including handling of client documentation, basic cash handling, and coordination of visiting arrangements. DBS checks may apply.

Formación

• Excellent communication with clients and colleagues.
• Able to perform basic calculations and cash handling.
• Strong eye for detail and regulatory compliance.
• Good IT skills and ability to learn new systems.
• Empathy, discretion, and care in all interactions.
• Physical ability to move coffins and assist with viewings.

Responsabilidades

• Build and maintain positive relationships with clients and the community.
• Support clients in person and over the phone, arranging family visits.
• Keep the funeral home clean, safe and welcoming, report maintenance issues.
• Manage client documentation and invoicing using digital systems.
• Refer regulated work to Funeral Plan Arrangers.
• Assist in care and preparation of the deceased and manual handling.
• Update client management applications with accurate information.

Conocimientos

Communication skills

Cash handling

Attention to detail

IT skills

Empathy

Physical ability

Herramientas

Computers

Tablets

Smartphone apps

Descripción del empleo

Co-op Funeralcare Bridlington is seeking a part-time Funeralcare assistant (18.75 hours/week) to join our friendly team. Training given; no prior funeral industry experience required. You’ll support families, handle inquiries, and help maintain a respectful environment within the branch.

You’ll work Mon-Fri 1:15pm-5pm, with duties including handling of client documentation, basic cash handling, and coordination of visiting arrangements. DBS checks may apply.