Compassionate Funeral Arranger (6-Month Contract)

Co-Op Company; Barton; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

30% off Co-op branded products and 10%

23 days holidays (pro rata)

Pension with up to 10% employer**

Employee Assistance Programme

Job summary

Co-op Funeralcare seeks a Funeral Arranger on a 6-month fixed term contract to support families and manage arrangements with care and professionalism. The role involves direct contact with the deceased as part of routine duties, with full training and a competitive salary (£13.47 per hour) and benefits.

Monday–Friday, 37.5 hours weekly in Southport. Your duties include building relationships with clients, arranging family visits, managing documents and ensuring a safe, welcoming environment,

Qualifications

• Clear communication skills, both written and verbal.
• Ability to handle cash, simple calculations and data entry.
• Attention to regulatory policies and accuracy in records.

Responsibilities

• Build and maintain positive relationships with clients and the community.
• Support clients in person and by phone, co-ordinate family visits and answer questions.
• Keep the funeral home clean, safe and welcoming, reporting maintenance issues.
• Use digital systems to manage client documentation, funeral arrangements and invoicing.
• Refer regulated work, such as funeral plans, to Funeral Plan Arrangers.
• Assist in manual handling of coffins and care of the deceased (training provided).
• Update client management applications with accurate, timely information.

Skills

Communication

Numbers & cash handling

Attention to detail

IT skills

Empathy & discretion

Physical tasks

Team & customer service

Tools

Computers

Tablets

Smartphone apps

Job description

Co-op Funeralcare seeks a Funeral Arranger on a 6-month fixed term contract to support families and manage arrangements with care and professionalism. The role involves direct contact with the deceased as part of routine duties, with full training and a competitive salary (£13.47 per hour) and benefits.

Monday–Friday, 37.5 hours weekly in Southport. Your duties include building relationships with clients, arranging family visits, managing documents and ensuring a safe, welcoming environment,