Mobile Funeral Arranger - Compassionate Community Liaison

Co-Op Company; Crewe; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

30% off Co-op branded products

10% off other brands in food stores

23 days holidays (pro rata)

pension with up to 10% employer

Employee Assistance Programme

Virtual GP and eye tests

Career development opportunities

Stream money app access

Job summary

Co-op Funeralcare is hiring a Mobile Funeral Arranger for a part-time, mobile role covering Crewe and surrounding areas. The position offers a salary of £13.47 per hour plus benefits, and requires travel to meet clients and manage funeral arrangements with care and professionalism.

You’ll work Monday to Friday, 08:30-17:00, 18.75 hours per week, and full training with excellent pension and discounts on Co-op products and services.

Qualifications

• Full UK driving licence and access to a vehicle.
• Excellent communication skills, written and verbal.
• Numeracy skills including cash handling, discounts, data entry and invoicing.
• Clear attention to detail and regulatory compliance.
• Good IT skills with range of devices and systems.
• Empathy, discretion and caring approach.
• Ability to work independently across mobile/branch settings.
• Ability to handle physical aspects of the role (with training provided).

Responsibilities

• Travel to meet clients and build positive community relationships.
• Support clients in person and over the phone, arranging family visits and answering questions.
• Maintain a clean, safe and welcoming funeral home environment; report issues.
• Use digital systems to manage client documentation, arrangements and invoicing.
• Refer regulated work to Funeral Plan Arrangers team when needed.
• Assist with manual handling of coffins and preparation of the deceased.
• Update client management apps with accurate, timely information.

Skills

Driving licence

Own vehicle

Communication skills

Numeracy

Attention to detail

IT skills

Empathy

Physical fitness

Independent working

Job description

Co-op Funeralcare is hiring a Mobile Funeral Arranger for a part-time, mobile role covering Crewe and surrounding areas. The position offers a salary of £13.47 per hour plus benefits, and requires travel to meet clients and manage funeral arrangements with care and professionalism.

You’ll work Monday to Friday, 08:30-17:00, 18.75 hours per week, and full training with excellent pension and discounts on Co-op products and services.