Mobile Funeral Arranger - Compassionate Community Liaison

Co-Op Company; Hook; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Discounts on Co-op products and other

Pension with employer contributions

Holiday entitlement (23 days pro rata)

Employee Assistance Programme

Virtual GP service

Career development opportunities

Job summary

Co-op Funeralcare is hiring a Mobile Funeral Arranger to cover Hook and surrounding areas. You will travel to meet clients, arrange visits, and support families with funeral arrangements, while maintaining a professional, empathetic service.

This full-time role requires a full UK driving licence and involves handling the deceased with dignity and care; full training and ongoing support are provided along with a competitive salary and benefits.

Qualifications

• Full UK driving licence and access to a vehicle.
• Ability to work confidently on their own and travel to client meetings.
• Good communication skills in writing and verbally.
• Ability to handle numbers: cash, discounts, data entry and invoicing.
• Keen eye for detail and compliance with regulatory policies.
• Good IT skills and ability to learn new applications and systems.
• Passion for delivering great service and building relationships.
• High levels of empathy, discretion and care.
• Ability to perform physical tasks such as moving coffins with training.

Responsibilities

• Travel to meet clients and build relationships within the community.
• Support clients in person and on the phone; arrange family visits and answer questions.
• Keep the funeral home clean, safe, and welcoming; report maintenance as needed.
• Use digital systems to manage client documentation, arrangements and invoicing.
• Refer regulated work to the Funeral Plan Arrangers team.
• Assist with manual handling of coffins and care of the deceased.
• Update client management applications with accurate records.

Skills

Driving licence

Communication

Numeracy

IT skills

Empathy

Attention to detail

Independence

Physical ability

Tools

Computers

Tablets

Smartphones

Job description

Co-op Funeralcare is hiring a Mobile Funeral Arranger to cover Hook and surrounding areas. You will travel to meet clients, arrange visits, and support families with funeral arrangements, while maintaining a professional, empathetic service.

This full-time role requires a full UK driving licence and involves handling the deceased with dignity and care; full training and ongoing support are provided along with a competitive salary and benefits.