Community Support Worker - HomeFirst Restormel

NHS; St. Austell; On-site; GBP 24,000 - 27,000; Full time

Job summary

A local healthcare provider in Cornwall seeks a Community Support Worker to assist patients in their homes. You will support reablement goals and require previous NVQ Level 3 care qualification and driving access. The role demands flexibility and involves working with individuals who have complex health needs. Competitive pay of £24,937 to £26,598 per annum is offered.

Qualifications

• Demonstrate good communication skills and a positive approach to people with health needs.
• Ability to drive and access your own vehicle for patient visits.
• Rota flexibility to cover 7 days a week from 08:00 to 20:00.

Responsibilities

• Provide a responsive service for patients' reablement in the community.
• Assist patients in achieving their reablement goals.
• Deliver care packages in patients' homes and report any concerns.

Skills

Flexible in attitude

Ability to plan own workload

Calm under stress

Education

NVQ Level 3 qualification in care

Experience in a care setting

Additional relevant training in Healthcare

Job description

Cornwall Partnership NHS Foundation Trust

Community Support Worker - HomeFirst Restormel

The closing date is 09 December 2025

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

The role is similar to a Health Care Assistant in that you will be delivering great care and supporting reablement for people, mainly in their own homes.

You will be working as part of the HomeFirst Restormel team, covering Newquay, St Austell, Padstow, and surrounding areas. Travel costs for journeys during work time are supported and pool cars are also available for work use although availability cannot be guaranteed. Due to the rural location of Cornwall, public transport will not be sufficient to get to patient visits. Ability to get to visits independently is essential for this role, usually you would drive and have access to your own vehicle to achieve this.

You will need to demonstrate good communication skills and a positive approach to people who may have communication difficulties or who have challenging health needs.

You will be required to work a rota that covers 7 days a week from 08:00 to 20:00 hours. Flexibility within this rota, and geographical location, will be important.

This is a lone worker post.

Main duties of the job

• The main purpose for this post is to provide a versatile and responsive service to ensure that opportunities for patients' reablement are optimised within the community setting. Assist the patient to achieve their reablement goals using a range of specific activities, primarily on an individual basis, but also in groups, without direct supervision. This may include activities for developing independence in daily living skills, e.g., supporting with personal care and promoting a return to normal function and activity as appropriate, support and encourage the appropriate use of aids/equipment and reinforce self-care wherever possible. The Reablement workers within each locality will form a part of an Integrated Care Pathway for older patients that involve a range of services to prevent hospital admission and support discharge from hospital. The post holder will be expected to deliver packages of care to patients in their own home; this may also include Residential homes and nursing homes. The post holder will be expected to be flexible in working patterns to meet the needs of the service and will be rostered to provide the required service. To report any concerns or issues to the manager in charge. To make or receive telephone calls. https://youtu.be/AAw8fv32fP8

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education, Qualifications and Experience

• NVQ Level 3 qualification in care or equivalent experience
• Evidence of experience in care setting
• Additional relevant training in Healthcare

Skills and Aptitude

• Flexible in attitude and willing to support in other teams when required
• Ability to plan own workload and organise required activities

Personal Qualities

• The ability to deal calmly with stress and distressing situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust

£24,937 to £26,598 a year Per Annum / Pro Rata