Community Steward

Inclusionmaking Kier; Wellingborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading infrastructure company is seeking a Community Steward for its Highways team in Wellingborough. The successful candidate will engage with customers and stakeholders, conduct site inspections, and manage emergency responses. Experience in highways maintenance is essential, alongside relevant qualifications like NRSWA. The company fosters a diverse and inclusive work environment, providing opportunities for applicants with disabilities.

Qualifications

• Experience in highways maintenance and emergency response.
• Relevant qualifications such as NRSWA and/or SSSTS/SMSTS.
• IT literate.

Responsibilities

• Carry out site visits and inspections based on public reports.
• Identify and control risks during site inspections.
• Attend emergency response duties as needed.
• Participate in out-of-hours rota or winter treatments.

Skills

Highways maintenance experience

Emergency response skills

Effective communication

Disability confident

Education

NRSWA qualification

SSSTS/SMSTS qualification

Job description

Overview

We're looking for a Community Steward to join our Highways team based in Wellingborough. In this role you will be the eyes and ears of the community, representing North Northamptonshire Council and Kier while engaging with customers and stakeholders to the highest standards. A full driving licence is essential.

Responsibilities

• Carry out site visits and inspections in response to enquiries received via our public reporting system and requests from the Network Intelligence Operations Centre (NIOC).
• Identify and control key risks and hazards on site when undertaking inspections, completing minor repairs and issuing instructions for follow‑up works.
• Respond to enquiries received for third‑party asset owners.
• Attend emergency response duties as requested, acting as the first point of contact to assess any emergency incident on the network.
• Participate in the out‑of‑hours rota or winter salting treatment.

Qualifications

• Experience in highways maintenance and emergency response.
• Relevant qualifications such as NRSWA (Operative or Supervisor) and/or SSSTS/SMSTS or equivalent.
• IT literate.
• Effective communicator with the confidence to guide, instruct, and motivate a team; disability confident.

Disability Confident

As a Disability Confident employer we will provide an interview to any applicant who declares a disability and meets the minimum criteria for this role. In high‑volume or seasonal recruitment we may limit the overall number of interviews offered to both disabled and non‑disabled applicants to ensure a fair and proportionate process.

Diversity & Inclusion

Kier is committed to diversity and inclusion. Our employees shape our policies and initiatives, and we encourage a fair and inclusive workplace. You can view our D&I action plan online.