Community Library & Information Advisor - Flexible Hours

Suffolk County Council; Newmarket; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

LGPS

Annual leave

Volunteer days

Flexible working

Career development

Training

Job summary

Suffolk County Council is seeking a Newmarket Library and Information Advisor for an on-site, part-time role in Newmarket, CB8 8EQ. You will deliver customer service, support borrowing and digital resources, and run activities like story time and crafts.

The post involves IT support, working with volunteers, and routine library tasks such as shelving and displays. Hours and duties align with pattern stated, with pro rata salary from £25,185.

Qualifications

• Experience delivering customer service to diverse groups.
• Comfortable using internet, email, social media and devices.
• Ability to guide others in using digital resources.
• Willingness to learn and follow library procedures.

Responsibilities

• Deliver excellent customer service to a diverse range of visitors.
• Assist customers with borrowing, digital resources and self-service.
• Run and support activities such as story time and crafts.
• Support IT queries and use of devices and apps.
• Work with volunteers and community groups for outreach.
• Carry out core library tasks including shelving, payments and displays.

Skills

Customer service

IT literacy

Communication

Teamwork

Engaging with children

Job description

Suffolk County Council is seeking a Newmarket Library and Information Advisor for an on-site, part-time role in Newmarket, CB8 8EQ. You will deliver customer service, support borrowing and digital resources, and run activities like story time and crafts.

The post involves IT support, working with volunteers, and routine library tasks such as shelving and displays. Hours and duties align with pattern stated, with pro rata salary from £25,185.