Community Library Assistant & Events Champion

Cambridge County Council; Huntingdon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government organization is seeking an enthusiastic individual for a customer-facing role at Huntingdon Library. The position involves dealing with inquiries, supporting access to online services, and promoting library offerings. Ideal candidates will have exceptional customer service skills and the ability to work creatively within a teamwork setting. Opportunities include supporting library events and a commitment to community engagement. You will enjoy a range of employee benefits and the chance to impact the local community positively.

Benefits

Wellbeing package

Additional annual leave via salary sacrifice

Flexible bank holidays

Development opportunities

Paid volunteering hours

Employee Recognition Awards

Discount schemes

Qualifications

• Demonstrate understanding of delivering good customer service.
• Ability to establish what the customer requires.
• Pleasant and helpful manner with customers of all ages.
• Strong team player for projects and goals.
• Willingness to adapt to changes in hours or location.

Responsibilities

• Serve customers at the library and manage enquiries.
• Promote library services in the community.
• Support and deliver library events.
• Creative approaches to routine library work.

Skills

Customer service skills

Interpersonal skills

Flexibility and adaptability

IT proficiency

Teamwork

Job description

A local government organization is seeking an enthusiastic individual for a customer-facing role at Huntingdon Library. The position involves dealing with inquiries, supporting access to online services, and promoting library offerings. Ideal candidates will have exceptional customer service skills and the ability to work creatively within a teamwork setting. Opportunities include supporting library events and a commitment to community engagement. You will enjoy a range of employee benefits and the chance to impact the local community positively.