Community Library Assistant

Cambridge County Council; Bar Hill; On-site; GBP 12,000 - 18,000; Part time

Job summary

A local council in England is seeking a Community Library Assistant to enhance the library experience for users. This role involves creating a welcoming environment, aiding customers, and handling library routines. Ideal candidates will possess strong communication and digital skills, and a drive to work collaboratively. The position is part-time, offering opportunities for overtime in nearby libraries.

Benefits

Wellbeing package

Additional annual leave

Flexible bank holidays

Development opportunities

Paid volunteering hours

Employee Recognition Awards

Employee discounts through Cambs Rewards

Qualifications

• High standards of customer care are essential.
• Ability to work flexibly and adaptably.
• Strong IT skills are required.

Responsibilities

• Create a welcoming library space for customers.
• Master various library routines including front line customer care.
• Collaborate with partners in the building.

Skills

Communication skills

Digital skills

Customer care

Initiative

Job description

This role is based at Bar Hill Library. Bar Hill is a busy, modern library situated in the heart of the community. There may be opportunities for overtime within other libraries in the cluster, Cottenham, Histon, Papworth and Willingham.

We are currently recruiting for an 12.00 hour a week Community Library Assistant. Please see attached timetable for details of working hours.

We are looking forfriendly, enthusiastic, and versatile people. You will have high standards of customer care and be able to work using your own initiative.

The successful candidates will be responsible for creating a friendly and welcoming library space for all customers and volunteers. You will be able to multi-task, be flexible and enjoy working under pressure. There will be scope for working in other locations, so flexibility and adaptability is a must. IT skills are essential for this role and full training will be given on library specific systems and processes. The role involves a significant amount of standing, bending, carrying books and pushing heavy trollies.

You will:

• be confident using your initiative.
• have excellent communication and digital skills.
• be able to work with volunteers.
• be able to quickly master the varied aspects of library routines, including front line customer care, using the library management system, the self-service machines, handling cash, stock requests and stock circulation procedures.
• demonstrate a mature and professional attitude.
• be able to work collaboratively with partners in the building.

We strongly recommend that all applicants read the Guidance on applying for a Job document, which can be found by clicking on General Information for Applicants under Further Information for this job .

Please highlight in your supporting statement how you meet each criteria.

This is a permanent post of 12.00 hours. The salary is pro rata to reflect this.

Interviews will be held at onWednesday 17th December.

For more information or to chat about this opportunity please contact, Karen Foster, Area Library Manager, at: [e-mail] or call 07484 475539.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers