Community Housing Support Assistant

Karbon Homes

Greencroft

On-site

GBP 24,000 - 29,000

Full time

2 days ago
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Benefits offered by this job

26 days annual leave (rising to 31)
Occupational pension
Health cash plan
Flexible benefits pot
Funding for qualifications, confs ande

Job summary

Karbon Homes is seeking a Housing Assistant to join the North team. The role focuses on efficient administration, invoice processing, and handling general inquiries while supporting housing activities across estate inspections and community events.

The ideal candidate will have strong communication, the ability to plan workloads to meet targets, and be capable of lone working in the community and tenants' homes. A full UK driving licence is essential.

Qualifications

  • Excellent communication skills and the ability to plan and prioritise your own workload, often working to targets and tight deadlines.
  • Ability to work on your own initiative and carry out lone working in community and in tenants' homes.
  • Full UK driving licence and access to a vehicle for work purposes is essential.

Responsibilities

  • Provide efficient administrative service including maintenance of records, mail merges, and processing invoices.
  • Manage general queries relating to invoices and customer enquiries.
  • Oversee allocation, sign up and monitoring of garage sites and enquiries relating to furniture service; support home visits and estate inspections.
  • Assist with anti-social behaviour cases and participate in community events.

Skills

Communication skills
Planning & prioritisation
Lone working
Driving licence

Job description

Karbon Homes is seeking a Housing Assistant to join the North team. The role focuses on efficient administration, invoice processing, and handling general inquiries while supporting housing activities across estate inspections and community events.

The ideal candidate will have strong communication, the ability to plan workloads to meet targets, and be capable of lone working in the community and tenants' homes. A full UK driving licence is essential.

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