Housing Assistant

Housing Diversity Network; Bradford; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

26 days annual leave

Birthday leave

Occupational pension

Health cash plan

Flexible benefits pot

Funding for qualifications/training

Job summary

Karbon Homes is seeking a Housing Assistant to join the North team in Greengates on a fixed-term basis until 31 August 2027. The role covers admin duties, invoice processing, and handling inquiries related to garage sites and furniture services, with travel expected.

The candidate should have strong communication skills, the ability to plan and meet deadlines, and be comfortable working alone in communities and tenants' homes. A full UK driving licence and access to a vehicle are essential.

Qualifications

• Excellent communication skills and the ability to plan and prioritise workload.
• Ability to work on your own initiative and carry out lone working in the community and in tenants' homes.
• A full UK driving licence and access to a vehicle for work purposes is essential.

Responsibilities

• Provide an efficient administrative service including maintenance of records, mail merges and processing invoices.
• Deal with general customer enquiries and manage garage site allocations, sign ups and furniture service enquiries.
• Support colleagues with home visits, scheme/estate inspections and anti-social behaviour cases and participate in community events.

Skills

Communication skills

Planning & organisation

Independent worker

Full UK driving licence

Job description

Come and make a difference at Karbon as a Housing Assistant

We’re looking for a passionate and skilled individual to join us as a Housing Assistant in our Area 5 Housing Team. This is a fantastic opportunity to be part of a team that’s making a real difference in people’s lives.

About The Role

You’ll provide an efficient administrative service which will include the maintenance of records on behalf of the team, mail merges, and process payment of invoices and manage general queries relating to invoices. You’ll be required to deal with general customer enquiries, the allocation, sign up and monitoring of garage sites and enquiries relating to our furniture service. You’ll also support colleagues with home visits, scheme or estate inspections, anti-social behaviour cases and take part in community events.

About You

You should have excellent communication skills and the ability to plan and prioritise your own workload often working to targets and tight deadlines. You will be part of a team but the role does require the ability to work on your own initiative and carry out lone working in the community and in tenant’s homes. Previous knowledge and experience within a social housing environment, housing legislation and knowledge of welfare reform changes would be an advantage.

A full UK driving licence and access to a vehicle for work purposes is essential.

Working With Us

The successful candidate will work in our North team led by the Housing Team Manager, Gemma Brown.

Key Details

Housing Assistant – Fixed term role until 31 August 2027

Salary is £26,494 per annum plus a Karbon car payment of £2,405 per annum

Location: Greengates

Regular travel will be required

37 hours per week with agile working

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

Why Join Us?

• 26 days annual leave (rising to 31 after 3 years)


• Birthday leave


• Occupational pension


• Health cash plan


• Flexible benefits pot


• Access to funding for qualifications, conferences, and learning events

Key Dates

Closing date for applications: Tuesday 3 November 2026

Interview date

Interviews are expected to take place between early and mid-November.

We’re Inclusive

We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.

Need a reasonable adjustment to apply? Contact us at [e-mail]

Job Summary

• Location: Stanley


• Organization: Karbon Homes


• Job Type: Fixed term


• Salary: £26,494 per annum plus a Karbon car payment of £2,405 per annum