Community Housing Assistant: Estate Support & Local Impact (Hybrid)

Home Group Limited; Harrow; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

34 days leave

Health cash plan

800+ discounts

Instant pay access

Training and development

Job summary

Home Group Limited is seeking a Community Housing Assistant (Premium) to support our housing team across North London, including Harrow. You will provide face-to-face customer support to our communities and help develop a career in housing.

You will be visible on estates, work with housing managers to improve neighbourhoods, and handle tasks like voids, local authority liaison, and site meetings. A DBS check will be paid, and hybrid working is offered.

Qualifications

• Face-to-face customer support in housing context.
• Be visible on estates to build links with communities.
• Manage tasks like voids, liaising with authorities, estate inspections, and meeting contractors.

Responsibilities

• Be visible and proactive on our estates to build strong links with our communities.
• Support housing managers with their patches to improve neighbourhoods.
• Handle tasks like managing voids, liaising with local authorities, carrying out estate inspections and meeting contractors on site.
• Complete and record routine safety checks in buildings and communities.
• Keep admin up to date, including records, ordering and arranging payments for works.

Skills

Customer service

Organised

Initiative

Collaboration

Housing management knowledge

Digital literacy

Job description

Home Group Limited is seeking a Community Housing Assistant (Premium) to support our housing team across North London, including Harrow. You will provide face-to-face customer support to our communities and help develop a career in housing.

You will be visible on estates, work with housing managers to improve neighbourhoods, and handle tasks like voids, local authority liaison, and site meetings. A DBS check will be paid, and hybrid working is offered.