Community Engagement Coordinator (Local Action)

Northumbrian Water; Pity Me; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading water utility company in England is seeking a Local Action Coordinator to join their Corporate Affairs team. This role is pivotal in engaging communities with the Environmental strategy through effective communications and events. Ideal candidates will possess experience in external communications, engage effectively with stakeholders, and be comfortable managing multiple priorities. The position offers extensive benefits including generous holiday entitlement and a supportive work environment.

Benefits

Generous holiday entitlement

Company pension scheme

Access to local attractions

Discount scheme

Wellbeing support

Sustainable travel support

Financial wellbeing support

Development opportunities

Qualifications

• Experience in external communications or community-focused roles.
• Comfortable delivering events and engaging with communities.
• Ability to translate complex information into accessible formats.

Responsibilities

• Coordinate Local Action Campaign activities and events.
• Build relationships with local councillors and stakeholders.
• Manage competing priorities in a fast-paced environment.

Skills

External communications

Community engagement

Stakeholder management

Digital media

Photography

Video production

Organisational skills

Job description

About the role

We have an opportunity to join the Corporate Affairs team as our Local Action Coordinator. This role plays an important role in helping our communities understand our Environment strategy through impactful communications, events and engagement activities. Overall, this will ensure we leave a lasting and positive impression with our communities.

About you

If you have a background in external communications or hands-on experience working in community-focused environmental roles, we’d love to hear from you.

You’ll be comfortable delivering events, acting as an ambassador for your organisation. This includes driving meaningful engagement and building strong relationships. Therefore, you’ll use your previous experience working with stakeholders like local councillors and customers.

You’ll be experienced translating complex information into an easy-to-understand format across digital and transitional platforms. Previous experience in digital media, photography or video would be valuable.

Whilst you’ll be part of the wider corporate affairs team, you’ll be confident in both group and individual environments, tailoring your communication depending on your audience.

This is a fast-paced team, requiring the successful candidate to manage competing priorities whilst maintaining a positive approach. This means you’ll use your organisation skills to ensure the success of the Local Action Campaign.

It would be valuable if you had an interest in the environment and passion about supporting our vision and purpose.

Interviews will take place online / in person week commencing 5th January 2026

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance :

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include :

• Generous holiday entitlement starting at 26 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.

Legal statements

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

Please note this role will require a DBS to be completed prior to employment

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.