Community Banking Specialist

Metro Bank; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading community bank in Westminster is seeking candidates for a fixed-term role until September 2026. The position focuses on maintaining strong customer relationships and regulatory compliance. Responsibilities include delivering outstanding customer service and supporting store objectives. The role offers competitive salary, a discretionary bonus, and a comprehensive benefits package, along with extensive training and opportunities for career advancement.

Benefits

Generous holiday allowance

Attractive pension scheme

Healthcare benefits

Life assurance

Colleague discounts

Salary uplift after training

Qualifications

• Strong customer relationship-building skills in a fast-paced environment.
• Meticulous attention to detail even under pressure.
• Proficient in handling customer service queries.

Responsibilities

• Support the store’s objectives and be a brand ambassador in the community.
• Maintain compliance and fair practices in all transactions.
• Keep up with regulatory training and operational risks.

Skills

Ability to build strong customer relationships

Attention to detail under pressure

Understanding of risks associated with banking

Proficiency in Microsoft Office

Delivering outstanding customer experiences

Experience in customer service

Job description

A leading community bank in Westminster is seeking candidates for a fixed-term role until September 2026. The position focuses on maintaining strong customer relationships and regulatory compliance. Responsibilities include delivering outstanding customer service and supporting store objectives. The role offers competitive salary, a discretionary bonus, and a comprehensive benefits package, along with extensive training and opportunities for career advancement.