Community Advice Specialist — Caseload & Volunteer Support

Citizens Advice BANES; Leeds; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

5% pension

36 days holiday

Job summary

Chapeltown Citizens Advice in Leeds is seeking a motivated adviser to provide accessible information and confidential advice across a range of issues for the local community.

You will deliver advice through drop-in sessions, scheduled appointments, and telephone or remote channels, while managing your own caseload and supporting volunteers to maintain a high-quality service within an inclusive team culture.

Job description

Chapeltown Citizens Advice in Leeds is seeking a motivated adviser to provide accessible information and confidential advice across a range of issues for the local community.

You will deliver advice through drop-in sessions, scheduled appointments, and telephone or remote channels, while managing your own caseload and supporting volunteers to maintain a high-quality service within an inclusive team culture.