Communications Officer

Cafcass; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A national children's service organization in Greater London is looking for a Communications Officer to manage media relations, oversee digital communication campaigns, and support critical communications projects. The ideal candidate will have a degree in communications or relevant experience in similar roles, and possess advanced writing and stakeholder management skills. This position emphasizes diversity and welcomes applications from candidates who may not meet all criteria.

Qualifications

• Professional expertise with relevant degree or substantial communications experience.
• Demonstrated ability in communication projects or Press Officer roles.
• Experience in managing digital communications channels.

Responsibilities

• Dealing with media enquiries and managing media relations.
• Planning and implementing communication campaigns.
• Supporting the writing of key organisational publications.

Skills

Advanced writing skills

Stakeholder engagement

Digital communications management

Education

Degree level education in communications or a related field

Job description

As our Communications Officer you will be delivering core communications services across the four Government Communication Service (GCS) competencies: Insight, Ideas, Implementation, Impact. Further details can be accessed here: https://gcs.civilservice.gov.uk/publications/competency-framework/ You will also work within the following three GCS disciplines: Digital, Press and Media and Marketing & Campaigns.

Key Responsibilities

• Dealing with media enquiries, drafting press releases and managing media relations as part of the Cafcass Press Office including being part of the out of hours press rota.
• Media monitoring and horizon scanning to anticipate proactive media opportunities and situations likely to require reactive media handling.
• Planning and implementing digital communication campaigns including design, branding, content management for the website and intranet.
• Supporting colleagues across Cafcass at all levels on specific communications projects including being involved in significant organisational change programmes and other strategic priorities.
• Supporting the writing, design and drafting of key organisational publications such as the Annual Report.

Key Attributes

• Professional expertise: Degree level education in communications or a related field – alternatively substantial experience in organisational communications preferably with experience in Press Officer type roles.
• Proven experience: Demonstrated ability in working on communication projects or tasks preferably with a background in Press Officer type roles.
• Advanced writing skills: Proficient in drafting engaging and effective communications, tailored to various audiences, both internally and externally.
• Digitally savvy: Experience in managing digital communications channels, utilising social media and other online platforms to enhance organisational presence.
• Stakeholder engagement: Track record of building and maintaining relationships with key internal and external stakeholders, ensuring alignment and support for communication initiatives.
• Analytical insight: Ability to assess and evaluate communication outcomes, applying insights to drive continuous improvement and achieve service delivery objectives.

We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. If you believe you can bring value to our team and you meet some but not all criteria, we encourage you to apply.