Commercial & Visitor Experience Lead

National Trust; Ulverston; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading conservation organization located in the UK is seeking a Commercial Welcome Manager. This role involves leading commercial operations, inspiring a high-performing team, and ensuring excellent service. Candidates should have proven leadership experience, strong budget management skills, and a collaborative attitude. The position offers numerous benefits including a substantial pension scheme, free entry to Trust places, and flexible working options.

Benefits

Substantial pension scheme

Free entry to National Trust places

Flexible working

Employee assistance programme

Qualifications

• Proven leadership experience in a similar commercial role.
• Strong skills in budget management and increasing income.
• Excellent interpersonal and communication skills.

Responsibilities

• Lead a small to medium-sized commercial operation, including Food & Beverage.
• Inspire and develop a high-performing team of staff and volunteers.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Budget Management

Interpersonal Skills

Health and Safety Compliance

Job description

A leading conservation organization located in the UK is seeking a Commercial Welcome Manager. This role involves leading commercial operations, inspiring a high-performing team, and ensuring excellent service. Candidates should have proven leadership experience, strong budget management skills, and a collaborative attitude. The position offers numerous benefits including a substantial pension scheme, free entry to Trust places, and flexible working options.