Commercial Operations Administrator

Confidential; Redditch; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Holiday allowance

Pension scheme

Free on-site parking

Training provided

Product knowledge training

Job summary

Confidential in Redditch is seeking a Commercial Administrator to support the commercial department. The role involves working with the Business Development team and providing executive support to the Managing Director and heads of departments.

The position requires experience in a similar role, knowledge of the food/retail industry, and strong numeracy. It offers 40 hours per week, with benefits including holiday allowance and pension.

Qualifications

• Experience in a similar role within food or retail is highly advantageous.
• Strong numeracy and attention to detail with the ability to interpret data and margins.
• Excellent communication with internal and external stakeholders.

Responsibilities

• Set up and maintain new and existing suppliers and products.
• Set up and maintain customer accounts, including IT system setup.
• Handle pricing and system administration, including producing customer pricelists in line with defined retail periods.
• Produce weekly sales reports across all customers.
• Support the processing of customer sales orders from various sources (EDI, email, telephone).
• Deal with and respond to customer queries, requests and complaints.
• Provide effective customer service on deliveries, issues and enquiries.
• Assist the Business Development team with customer-related requirements.
• Provide executive support to the Managing Director and heads of departments.

Skills

Similar role experience

Food/retail knowledge

Numeracy skills

Communication skills

Tools

Excel

Microsoft Office

Job description

Confidential in Redditch is seeking a Commercial Administrator to support the commercial department. The role involves working with the Business Development team and providing executive support to the Managing Director and heads of departments.

The position requires experience in a similar role, knowledge of the food/retail industry, and strong numeracy. It offers 40 hours per week, with benefits including holiday allowance and pension.