Commercial Administrator

E&E group; Shaftesbury; On-site; GBP 22,000 - 26,000; Full time

Job summary

Adler and Allan Group is seeking a Commercial Administrator in Shaftesbury to support and service customers, process sales and ensure accurate, efficient processing of orders.

You will be the first point of contact, assist BDMs with quotes and organise jobs, input orders and proforma invoices, and update databases while handling enquiries and coordinating with internal teams. The role also includes stock/vehicle management and ad hoc duties.

Qualifications

• Experience in an office/administration environment.
• Proficient in MS Office applications including Outlook, Word and Excel to intermediate level.
• Experience with databases is advantageous but not essential.
• Experience in sales administration advantageous but not essential.

Responsibilities

• Process customer orders, inputting orders, proforma invoices and estimates.
• Update department databases and spreadsheets.
• Handle day-to-day customer enquiries via emails and phone calls.
• Liaise with external and internal departments to manage customer expectations.
• Assist in management of vehicles and stock, including raising purchase orders.
• Complete additional ad hoc duties as required by directors.

Skills

Office administration

MS Office

Customer service

Data entry

Tools

MS Office Suite

Job description

Commercial Administrator
Shaftesbury
Permanent, full-time
Competitive salary plus benefits

To operate as a member of our Commercial team supporting and servicing customers, processing sales and ensuring that they are accurately understood and efficiently processed.

More about the role:

• Being the first point of contact for the company and effectively manage relationships with customers, internal and external staff, courier companies and suppliers.
• Supporting BDMs in quoting, chasing and organising jobs.
• Processing and inputting customer orders, proforma invoices and estimates.
• Updating department databases and spreadsheets.
• Handling day-to-day customer enquiries via emails and phone calls. Distributing as needed.
• Liaising with external and internal departments to effectively manage customer expectations.
• Assisting in the management of vehicles and stock including raising purchase orders.
• Completing additional ad hoc duties as and when required by the company directors.

Qualifications

• Experience of working in an office / administration environment essential.
• Computer literate with experience in MS Office applications including Outlook, Word and Excel to an intermediate level.
• Experience in working with databases advantageous but not essential.
• Previous experience in sales administration advantageous but not essential.

About us:

At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Additional Information

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin.If you require any support with your application, whatever the circumstance, please let us know.