Sales Administrator - Industrial & Manufacturing Support

Michael Page; Redditch; On-site; GBP 23,000 - 29,000; Full time

Job summary

Michael Page is seeking a Sales Administrator in Redditch to support the customer service function in an industrial/manufacturing setting. Based on site in Redditch, the role focuses on processing orders, coordinating with internal teams for on-time delivery, and maintaining accurate customer records.

You will also prepare invoices, handle customer queries with timely responses, and assist the sales team with data management and reporting, while ensuring adherence to company policies and

Qualifications

• Strong organisational skills and attention to detail.
• Experience in an administrative or customer service role, ideally within industrial or manufacturing sectors.
• Good communication skills, both written and verbal.
• Proficiency in Microsoft Office, particularly Excel and Word.
• A proactive and problem-solving approach to tasks.
• Ability to work collaboratively within a team environment.

Responsibilities

• Process and manage customer orders accurately and efficiently.
• Coordinate with internal teams to ensure timely delivery of products.
• Maintain accurate records and update customer information in the system.
• Prepare and send invoices to customers.
• Handle customer queries and provide prompt, helpful responses.
• Assist with preparing reports and documentation as required.
• Support the sales team with administrative tasks and data management.
• Ensure compliance with company policies and procedures.

Skills

Organisational skills

Administrative experience

Customer service

Microsoft Excel

Microsoft Word

Team collaboration

Tools

Microsoft Office

Job description

Michael Page is seeking a Sales Administrator in Redditch to support the customer service function in an industrial/manufacturing setting. Based on site in Redditch, the role focuses on processing orders, coordinating with internal teams for on-time delivery, and maintaining accurate customer records.

You will also prepare invoices, handle customer queries with timely responses, and assist the sales team with data management and reporting, while ensuring adherence to company policies and