Commercial Administrator

Confidential; Redditch; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Holiday allowance

Pension scheme

Free on-site parking

Training provided

Product knowledge training

Job summary

Confidential in Redditch is seeking a Commercial Administrator to support the commercial department. The role involves working with the Business Development team and providing executive support to the Managing Director and heads of departments.

The position requires experience in a similar role, knowledge of the food/retail industry, and strong numeracy. It offers 40 hours per week, with benefits including holiday allowance and pension.

Qualifications

• Experience in a similar role within food or retail is highly advantageous.
• Strong numeracy and attention to detail with the ability to interpret data and margins.
• Excellent communication with internal and external stakeholders.

Responsibilities

• Set up and maintain new and existing suppliers and products.
• Set up and maintain customer accounts, including IT system setup.
• Handle pricing and system administration, including producing customer pricelists in line with defined retail periods.
• Produce weekly sales reports across all customers.
• Support the processing of customer sales orders from various sources (EDI, email, telephone).
• Deal with and respond to customer queries, requests and complaints.
• Provide effective customer service on deliveries, issues and enquiries.
• Assist the Business Development team with customer-related requirements.
• Provide executive support to the Managing Director and heads of departments.

Skills

Similar role experience

Food/retail knowledge

Numeracy skills

Communication skills

Tools

Excel

Microsoft Office

Job description

Commercial Administrator
£28,000 per annum
Redditch
Talent Guardian is recruiting on behalf of a growing consolidator and distributor of fine food, drink and fresh produce, supplying the independent retail and foodservice sectors.
Everything they supply is consolidated and distributed from a purpose-built Distribution Centre in Redditch, ensuring it meets their strict quality standards. Due to continued growth, they're looking for a Commercial Administrator to act as a key support function to the commercial department.
The role This is a varied, hands‑on commercial support role with real exposure across the business you'll work alongside the Business Development team and provide executive support to the Managing Director and heads of department.

• Set up and maintain new and existing suppliers and products
• Set up and maintain customer accounts, including IT system setup
• Handle pricing and system administration, including producing customer pricelists in line with defined retail periods
• Produce weekly sales reports across all customers
• Support the processing of customer sales orders from various sources (EDI, email, telephone)
• Deal with and respond to customer queries, requests and complaints
• Provide effective customer service on deliveries, issues and enquiries
• Assist the Business Development team with customer‑related requirements
• Provide executive support to the Managing Director and heads of departments

What you’ll need

• Experience in a similar role, and knowledge of the food or retail industry, would be hugely beneficial
• An understanding of the commercial process around sourcing, purchasing and supply of goods and services
• Some experience of customer/supplier liaison and negotiation, including margin and P&L comprehension, would be beneficial
• Strong communication skills, with experience dealing with internal stakeholders, customers and suppliers
• Confident IT skills, particularly Excel and Microsoft applications
• Highly numerate, with strong diligence and attention to detail
• Own transport and a full UK driving licence
• Based full time at the Worcestershire head office
• GCSE or equivalent education
• Punctual, self‑motivated, and able to work both in a team and on your own initiative

Hours & benefits

• £28,080 per annum (full time, 40 hours per week)
• Monday to Friday, with flexibility aligned to business requirements
• Annual holiday allowance
• Employee benefits scheme and pension scheme
• Free on‑site secure parking
• Training provided, including product knowledge and company policies and procedures

About the business A values‑led business built on teamwork, quality, honesty and passion. They're a fluid, flexible company that develops its own people, with quality and integrity at the heart of everything they do.