End-to-End Sales Administrator & Delivery Coordinator

We Are Workforce Ltd; Redditch; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary package

35-hour working week

Monthly retail performance bonus

Job summary

McHale Komatsu in Redditch seeks a highly organised Sales Administrator to manage end-to-end orders from confirmation to delivery. You will coordinate information, suppliers, finance and transport while keeping deadlines on track and providing updates to customers and internal teams.

The role offers ownership, a fast-paced environment, and the opportunity to contribute to customer satisfaction and monthly retail performance. A 35-hour week is standard at the Redditch Head Office.

Qualifications

• Excellent organisational skills with the ability to manage multiple orders, priorities and deadlines.
• Strong attention to detail and a focus on getting things right first time.
• Clear written and verbal communication skills.
• Confidence liaising with customers, Sales Managers, suppliers and colleagues across the business.
• Calm, process-driven approach and judgement to raise issues at the right time.
• Good Microsoft Office skills, particularly Outlook and Excel.

Responsibilities

• Taking ownership of new machine orders from initial confirmation through to customer delivery.
• Ordering machinery through the Komatsu Europe network and allocating stock where appropriate.
• Working with Sales Managers to confirm customer requirements, machine specs and delivery timescales.
• Liaising with internal teams regarding machine preparation and pre-delivery inspection requirements.
• Maintaining accurate order information on the Sales Tracker and company systems.
• Raising purchase orders and customer invoices and preparing delivery documentation.
• Liaising with suppliers and finance providers to keep orders progressing.
• Arranging transport and coordinating timely delivery of new machines to customers.

Skills

Organisational skills

Attention to detail

Communication skills

Microsoft Office (Outlook, Excel)

Team collaboration

Tools

Excel

Outlook

Job description

McHale Komatsu in Redditch seeks a highly organised Sales Administrator to manage end-to-end orders from confirmation to delivery. You will coordinate information, suppliers, finance and transport while keeping deadlines on track and providing updates to customers and internal teams.

The role offers ownership, a fast-paced environment, and the opportunity to contribute to customer satisfaction and monthly retail performance. A 35-hour week is standard at the Redditch Head Office.