Commercial Officer

Mitie Group plc.; Barton Mills; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading service management company in the United Kingdom is seeking an individual to manage finance and customer service tasks. Responsibilities include handling budgets, monitoring costs, and ensuring compliance with company policies. Candidates should have strong organisation and communication skills, experience in a target-driven environment, and proficiency in IT tools such as Word and Excel. This position will involve direct interaction with clients and team support.

Qualifications

• Experience in a fast-paced, target-driven role.
• Strong planning and organisational skills.
• Good communication and influencing skills.
• Confidence in decision-making and problem-solving.
• Commercial awareness and good numeracy.
• IT skills (Word, Excel, PowerPoint).
• Ability to stay calm under pressure and adapt to change.
• Attention to detail and empathy when dealing with customers.

Responsibilities

• Handle queries, manage budgets, and monitor costs.
• Support the team in improving processes and compliance.
• Communicate professionally with clients and colleagues.
• Submit monthly applications and ensure payments are processed.
• Prepare budgets and reports, checking for errors.
• Attend client meetings as the commercial representative.
• Track costs and control spending.
• Maintain accurate records in systems like Maximo and Coupa.

Skills

Experience in a fast-paced, target-driven role

Strong planning and organisational skills

Good communication and influencing skills

Confidence in decision-making and problem-solving

Commercial awareness and good numeracy

IT skills (Word, Excel, PowerPoint)

Ability to stay calm under pressure

Attention to detail

Empathy when dealing with customers

Job description

You'll be the main point of contact for commercial and finance tasks on-site. Your role is to make sure everything runs smoothly by handling queries, managing budgets, monitoring costs, and supporting the team. You'll also help improve processes and keep everything compliant with company policies.

Customer Service

• Communicate professionally with clients and colleagues to resolve issues quickly.

Finance Tasks

• Submit monthly applications and ensure payments are processed.
• Prepare budgets and reports, check for errors, and suggest changes.
• Track costs (labour, materials, subcontractors) and keep spending under control.

Contract Management

• Attend client meetings as the commercial representative.
• Record and price any contract changes.
• Maintain risk and fraud registers.

Cost Control

• Identify ways to save money and improve profit margins.

Systems & Records

• Keep accurate records in systems like Maximo and Coupa.

Team Support

• Share knowledge, help junior staff, and contribute ideas for improvement.

Qualifications

• Experience in a fast-paced, target-driven role.
• Strong planning and organisational skills.
• Good communication and influencing skills.
• Confidence in decision-making and problem-solving.
• Commercial awareness and good numeracy.
• IT skills (Word, Excel, PowerPoint).
• Ability to stay calm under pressure and adapt to change.
• Attention to detail and empathy when dealing with customers.