Commercial Insights & Analytics Senior Manager

Amex; Manchester; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global travel company is seeking a Senior Manager for their Analytics team. This role involves defining problems, delivering analytical solutions, and translating complex findings into actionable insights. The ideal candidate will have 8+ years experience and a Master's degree in relevant fields such as data science or statistics. A strong programming background in SQL is essential. The role promotes a culture of collaboration and continuous learning, with flexible benefits tailored to your needs.

Benefits

Flexible benefits including health insurance and parental leave

Travel perks from major travel providers

Access to over 20,000 courses for development

Championing inclusion initiatives

Qualifications

• 8+ years of work experience in a business environment with an analytics background.
• Strong programming background with expertise in SQL.
• Solid understanding of machine learning models and techniques.

Responsibilities

• Work with internal partners in commercial to define problems and deliver solutions.
• Guide effective use of data across the customer lifecycle.
• Translate complex analytical findings into actionable insights.

Skills

Forecasting

Hyperion

Cost Management

Construction Estimating

QlikView

Analysis Skills

HubSpot

Salesforce

Market Research

Negotiation

Financial Planning

Education

Master's degree or equivalent experience in machine learning, computer science, statistics or mathematics

Tools

SQL

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Our Analytics team is changing the culture of Amex GBT by helping our commercial teams make data‑driven decisions. As a Commercial Insights & Analytics – Senior Manager, you’ll bring your experience in strategy and communication and collaborate with analysts, data scientists and data engineers to bring data to life. This is a phenomenal opportunity for those who wish to grow, develop and innovate as we guide the future of the business travel industry.

What You’ll Do

• Work directly with internal partners in commercial to define problems, recommend analytical approaches and deliver solutions.
• Act as a thought partner in commercial analytics, guiding the effective use of data across the customer lifecycle.
• Translate customer feedback into commercial insights to improve client satisfaction and retention.
• Translate complex analytical findings into compelling actionable insights for senior executives and non‑technical audiences.
• Work with data governance to enhance data availability, quality and accessibility.
• Tell compelling stories with data that help drive business decisions.

What We’re Looking For

• Master’s degree or equivalent experience in machine learning, computer science, statistics or mathematics.
• 8+ years of work experience in a business environment with an analytics background.
• Very strong programming background and expertise in using SQL.
• Solid understanding of machine learning models and techniques, advanced analytics and statistical methods to solve business problems.
• Passionate about telling stories using data.
• Skillful in influencing and managing relationships; comfortable interacting across all levels of leadership.
• Ability to perform in a fast‑paced environment and handle ambiguity.
• Sharp focus on results and strong attention to detail.
• Excellent verbal and written communication skills.

Location

Manchester, United Kingdom

The #TeamGBT Experience

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels, cruises and car rentals.
• Develop the skills you want when the time is right for you with access to over 20,000 courses on our learning platform, leadership courses and new job openings available to internal candidates first.
• We strive to champion inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups centered around common identities or initiatives to discuss challenges, obstacles, achievements and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability or any other class or characteristic protected by law.

We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.

What if I don’t meet every requirement – If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about checking every box; please apply anyway. You may be exactly the person we’re looking for!

Experience Level: Senior Manager

Key Skills: Forecasting, Hyperion, Cost Management, Construction Estimating, QlikView, Bus Driving, Analysis Skills, HubSpot, Salesforce, Market Research, Negotiation, Financial Planning

Employment Type: Full‑Time

Vacancy: 1

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