Commercial Assistant — Customer Service & Admin Support

BSH Home Appliances Ltd; Milton Keynes; Presencial; GBP 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life Assurance

Enhanced Holiday Entitlement

Contributory Pension Scheme

Salary Sacrifice EV scheme

Employee Discount and Access to BSH Re

Descripción de la vacante

BSH Home Appliances Group is seeking a dedicated customer service administrator in Milton Keynes for a permanent position working 22.5 hours per week. You will support customer service approvals, handle payment-related queries, and collaborate with service, engineering, and finance teams to ensure smooth processes.

The role requires strong organisational skills, Excel proficiency and a proactive approach to identifying process improvements.

Formación

• Experience in customer service, administrative, or commercial support environments.
• Strong organisational skills and detail orientation.
• Proficiency in Microsoft Excel and other Office tools.

Responsabilidades

• Ensure efficient handling of customer service approvals and payment-related queries.
• Provide commercial and administrative support to Customer Service teams as required.
• Build strong working relationships with Customer Service teams, engineers, finance and other functions.
• Process and manage customer service approvals per authority levels and guidelines.
• Maintain accurate records and documentation for audits and compliance.

Conocimientos

Customer service

Administration

Microsoft Office

Excel

Herramientas

MS Office Suite

Descripción del empleo

BSH Home Appliances Group is seeking a dedicated customer service administrator in Milton Keynes for a permanent position working 22.5 hours per week. You will support customer service approvals, handle payment-related queries, and collaborate with service, engineering, and finance teams to ensure smooth processes.

The role requires strong organisational skills, Excel proficiency and a proactive approach to identifying process improvements.