Customer Service Administrator

Jungheinrich UK Ltd; Milton Keynes; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading industrial machinery company in Milton Keynes is seeking a Customer Service Administrator on a 6-month fixed-term contract. You'll provide essential administrative support to Engineers and Service Managers, ensuring exceptional customer service. Ideal candidates have proven administrative experience, confident SAP and Microsoft Office skills, and strong attention to detail.

Qualifications

• Proven administrative experience, ideally within the engineering or service sector.
• Confident using SAP and Microsoft Office.
• Strong attention to detail and ability to multitask.
• Excellent communication skills.

Responsibilities

• Process service reports, subcontractor orders, credit/debit notes, and invoices.
• Raise and manage purchase orders and supplier communications.
• Provide cover for the service dispatch team when needed.
• Handle customer calls and maintain CRM data.
• Prepare quotations for external repairs and PM contracts.
• Support with timesheets, error logs, and general admin duties.

Skills

Administrative experience

Using SAP

Microsoft Office

Attention to detail

Communication skills

Team-focused mindset

Tools

SAP

Microsoft Office

Job description

Customer Service Administrator

We’re hiring a Customer Service Administrator for a 6‑month fixed‑term contract to support our team in Milton Keynes. You’ll provide essential administrative support to Engineers, Dispatchers, and Service Managers, helping to deliver exceptional customer service and ensuring smooth day‑to‑day operations.

Responsibilities

• Process service reports, subcontractor orders, credit/debit notes, and invoices using SAP
• Raise and manage purchase orders and supplier communications
• Provide cover for the service dispatch team when needed
• Handle customer calls and maintain CRM data
• Prepare quotations for external repairs and PM contracts
• Support with timesheets, error logs, and general admin duties

What We’re Looking For

• Proven administrative experience, ideally within the engineering or service sector
• Confident using SAP and Microsoft Office
• Strong attention to detail and ability to multitask
• Excellent communication skills and a team‑focused mindset

Additional Information

• Seniority level: Associate
• Employment type: Contract
• Job function: Administrative
• Industry: Industrial Machinery Manufacturing

👉 Apply now to join us in Milton Keynes!