Customer Service Coordinator | Admin & Invoicing

Millbrook Healthcare Group; Blandford Forum; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Company Pension Scheme

Life Assurance

Rewards scheme - 200+ perks and disc.

Job summary

Millbrook Healthcare Group is seeking a Customer Service Coordinator to join our Dorset Home Improvement Service Centre in Blandford Forum. You will handle incoming calls, process invoices, and support the Major Adaptation Team with essential admin tasks within a busy office environment.

The role requires strong organisational skills, experience with invoices, and professional communication by phone and email. 24 hours per week with varying schedules; DBS disclosure applies.

Qualifications

• Experience in a busy office environment.
• Experience with processing invoices.
• Excellent organizational skills and attention to detail.
• Previous administration and diary management experience.
• Ability to prioritise and manage own workload.
• Professional and confident telephone and email communication.
• Competent IT skills with Microsoft Office and ability to learn new systems.
• Previous telephone-based customer service experience.

Responsibilities

• Assist and manage incoming calls, answering queries in a timely, professional manner.
• Process invoices from contractors.
• Monitor shared inbox to answer queries and complete tasks.
• Create documents required by the Major Adaptation Team.
• Provide general administration to support daily activities.

Skills

Customer service

Invoicing

Diary management

Administration

IT skills

Telephone handling

Tools

Microsoft Office

Job description

Millbrook Healthcare Group is seeking a Customer Service Coordinator to join our Dorset Home Improvement Service Centre in Blandford Forum. You will handle incoming calls, process invoices, and support the Major Adaptation Team with essential admin tasks within a busy office environment.

The role requires strong organisational skills, experience with invoices, and professional communication by phone and email. 24 hours per week with varying schedules; DBS disclosure applies.