Commercial Account Manager

Yolk Recruitment Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance brokerage in the UK is looking for a Commercial Account Handler to join their growing team. This role involves maintaining client relationships, preparing accurate documentation, and ensuring compliance standards. Candidates should have a keen attention to detail and the desire to progress in the commercial insurance sector. The company offers a comprehensive benefits package, including annual leave, training support, and professional qualifications funding.

Benefits

25 days annual leave (increasing with service)

Healthcare Cash Plan

Training and development programs

Fully funded professional qualifications

Enhanced maternity and paternity policies

Cycle to work scheme

Gym membership discounts

Discounts on insurance products

High street retailer discounts

Employee Assistance Programme (EAP)

Qualifications

• Experience within commercial insurance or willingness to develop in this area.
• Proactive and adaptable approach.
• Ability to process data efficiently and accurately.

Responsibilities

• Build and maintain relationships with commercial clients.
• Prepare client documentation to ensure accuracy.
• Support account executives to achieve high renewal retention.
• Ensure all activity meets compliance standards.
• Process and maintain accurate client data.
• Deliver high levels of customer service.

Skills

Attention to detail

Relationship building

Client management

Adaptability

Data processing

Job description

Yolk Recruitment is pleased to be supporting a highly regarded insurance brokerage with the recruitment of a Commercial Account Handler to join their growing Commercial team.

This opportunity arises due to sustained business growth and offers the chance to join a people-focused organisation known for its collaborative culture, strong client relationships, and commitment to professional development.

The Role

As a Commercial Account Handler, you will play a key role in supporting the delivery of a high-quality service to a diverse portfolio of commercial clients. Working closely with the Branch Manager and Commercial Account Executives, you will help drive retention, compliance, and client satisfaction.

Key Responsibilities

• Building and maintaining strong relationships with new and existing commercial clients
• Reviewing and preparing client documentation to ensure accuracy and completeness for the quoting process
• Supporting Commercial Account Executives to achieve high renewal retention levels
• Ensuring all activity meets FCA and internal compliance standards
• Processing and maintaining accurate client data across internal systems
• Delivering consistently high levels of customer service

About You

To be successful in this role, you will demonstrate :

• Strong attention to detail and the ability to manage documentation accurately
• Confidence building relationships with clients, insurers, and internal stakeholders
• Experience within commercial insurance, or a strong desire to develop your career in this area
• A proactive and adaptable approach, with a willingness to learn
• The ability to process data efficiently and accurately to support informed decision-making

This role would suit someone looking to progress their career as a Commercial Account Handler, with full support provided toward professional development and insurance qualifications.

Rewards & Benefits

Our client offers a comprehensive benefits package, including :

• 25 days annual leave, increasing to 27 days with length of service (plus bank holidays)
• Healthcare Cash Plan with access to 17 fully funded benefits
• Excellent training and development programmes with clear progression routes
• Fully funded CII professional qualifications
• Enhanced maternity and paternity policies
• Cycle to work scheme
• Gym membership discounts across the UK
• Discounts on a wide range of insurance and health products
• High street retailer discounts via a reward and recognition platform
• Employee Assistance Programme (EAP)

Additional benefits will be discussed during the recruitment process.