Collections Team Lead - Hybrid, Coaching & Growth

Arkle Finance; Wellingborough; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A growing asset finance business based in Wellingborough seeks a Collections Manager to lead and shape a high-performing collections team. This role offers the flexibility of hybrid working with up to two days from home weekly. Candidates should have management experience in collections, knowledge of FCA compliance, and a passion for coaching. The company commits to building a diverse, inclusive workplace, providing various benefits including medical insurance and enhanced leave.

Benefits

Private medical insurance

25 days annual leave (increasing to 28)

Enhanced maternity and paternity leave

Income protection

Pension

Qualifications

• 3-5 years' management experience in collections, ideally in asset finance.
• Experience with both consumer and business finance.
• Strong knowledge of FCA rules and compliance.

Responsibilities

• Manage and develop a team of five, ensuring quality and compliance.
• Oversee day-to-day collections activities and support complex cases.
• Foster a culture of coaching, learning, and continuous improvement.
• Ensure all activities meet FCA and internal standards.

Skills

Leadership

Client care

Compliance knowledge

Coaching

Education

DIPAF or MICM qualification

Job description

A growing asset finance business based in Wellingborough seeks a Collections Manager to lead and shape a high-performing collections team. This role offers the flexibility of hybrid working with up to two days from home weekly. Candidates should have management experience in collections, knowledge of FCA compliance, and a passion for coaching. The company commits to building a diverse, inclusive workplace, providing various benefits including medical insurance and enhanced leave.