Colleague Experience Lead – Onboarding & Automation

The Very Group; West Kirby; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Flexible, hybrid working model

Inclusive culture and environment

£1,000 flexible benefits allowance

30 days holiday + bank holidays

LinkedIn learning access

Up to 25% discount on Very.co.uk

Matched pension up to 6%

Job summary

The Very Group is seeking a Shared Services Team Leader to shape and continually evolve the colleague experience across onboarding and offboarding. You will ensure seamless, compliant processes for thousands of colleagues and lead a team of experienced advisors and specialists.

You will drive automation and self-service, use data to improve experiences, and foster a high-performing team in a flexible, hybrid environment with generous benefits.

Qualifications

• Experience leading Colleague Experience, People Operations, HR Operations or Shared Services teams.
• Strong knowledge of employment legislation, compliance and governance.
• Ability to use data and feedback to improve services and inform decisions.

Responsibilities

• Lead a team delivering end-to-end colleague experiences across onboarding to final day.
• Identify opportunities to simplify processes, reduce friction and improve moments that matter.
• Balance experience with controls, governance and risk management.

Skills

Colleague Experience leadership

HR Operations

Stakeholder management

Data-driven decision making

Automation / self-service

Job description

The Very Group is seeking a Shared Services Team Leader to shape and continually evolve the colleague experience across onboarding and offboarding. You will ensure seamless, compliant processes for thousands of colleagues and lead a team of experienced advisors and specialists.

You will drive automation and self-service, use data to improve experiences, and foster a high-performing team in a flexible, hybrid environment with generous benefits.