Coastal Hospitality GM — Growth, Bonus & Ownership Path

Cornwall Staff Agency Ltd; Polzeath; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Bonus

Potential share options

Job summary

Cornwall Staff Agency Ltd is seeking a hands-on General Manager for a flagship coastal hospitality venue in Polzeath, Cornwall. You will own the site’s performance, from floor service to back-office numbers, driving revenue and delivering memorable customer experiences.

The role demands a commercially minded leader with a track record in high-turnover hospitality, capable of steering budgets, KPIs and cost control while developing a talented team and pursuing growth opportunities in dining,

Qualifications

• Experience managing a high-turnover hospitality or leisure business.
• Strong understanding of budgeting, KPIs and profitability.
• Ability to drive revenue and control costs.
• Proven leadership and people-management skills.

Responsibilities

• Taking full ownership of the site's day-to-day operation and commercial performance.
• Driving revenue, profitability and sustainable business growth.
• Setting and managing budgets, targets and KPIs.
• Monitoring P&L performance, labour costs, purchasing and overall cost control.
• Leading, developing and motivating a diverse hospitality team.
• Managing recruitment, contracts, performance and staffing requirements.
• Introducing structure, accountability and clear performance standards.
• Ensuring consistently high operational, service and customer experience standards.
• Identifying new revenue opportunities across dining, events and the wider operation.
• Building strong relationships with customers, suppliers, stakeholders and the local community.
• Playing a key role in shaping and delivering the next stage of the business strategy.

Skills

P&L management

Budgeting

Team leadership

Revenue growth

Cost control

Operations management

Hospitality experience

Job description

Cornwall Staff Agency Ltd is seeking a hands-on General Manager for a flagship coastal hospitality venue in Polzeath, Cornwall. You will own the site’s performance, from floor service to back-office numbers, driving revenue and delivering memorable customer experiences.

The role demands a commercially minded leader with a track record in high-turnover hospitality, capable of steering budgets, KPIs and cost control while developing a talented team and pursuing growth opportunities in dining,