CNS Admin Officer | The Royal Wolverhampton NHS Trust

Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading NHS trust in the West Midlands is looking for an Administrative Support to join their Clinical Nurse Specialist team. In this role, you will undertake various clerical duties associated with patient records, ensuring confidentiality at all times. Key tasks include responding to calls, updating patient information in databases, and handling correspondence efficiently. The Trust values diversity and offers flexible working arrangements. Apply before the deadline on January 17, 2026.

Responsibilities

• Undertake clerical duties associated with Health Records and patient journeys.
• Execute administrative duties with a significant level of initiative.
• Ensure patient confidentiality is maintained.
• Respond efficiently to all telephone calls to the CNS team.
• Accurately input and update patient information onto systems.
• Scan documentation onto the Clinical Web Portal.
• Action administrative instructions from the CNS team.
• Process all incoming and outgoing mail in a timely manner.

Job description

Overview

An opportunity has arisen to join our administration team in this newly created post, providing full administrative support to the Clinical Nurse Specialist (CNS) team within the Oncology & Haematology Directorate.

Responsibilities

• Undertake various clerical duties associated with the custody and use of Health Records, including all administrative procedures and documentation associated with a patient’s journey.
• Execute administrative duties related to any aspect of the service, demonstrating a significant level of initiative in organising workload and taking decisions within clearly defined limits.
• Ensure patient confidentiality is maintained at all times.
• Respond efficiently, politely, and timely to all telephone calls received via the CNS team offices.
• Accurately input, update, and amend patient‑related information onto the computerised Patient Administration System (PAS) and any other computerised system used by the service.
• Accurately scan documentation onto the Clinical Web Portal (CWP).
• Action all administrative instructions initiated by the CNS team.
• Timely process all incoming and outgoing mail.

About the Trust

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands, providing primary, acute and community services. We pride ourselves on diversity of staff and the communities we serve, and are committed to flexible working arrangements for all applicants.

Application Deadline

This advert closes on Saturday 17 Jan 2026.