Cluster Manager - Lead Multi-Store Retail Teams

TGJones; Greater London; Hybrid; GBP 39,000 - 41,000; Full time

Job summary

A trusted retail brand is seeking a Cluster Manager to oversee multiple store locations in Greater London. The role involves leading teams, driving operational excellence, and ensuring exceptional customer service. Ideal candidates will have experience in multi-site management, strong communication skills, and the ability to motivate diverse teams. This position offers a competitive salary of £39,000 to £41,000 and various company benefits including employee discounts and a supportive workplace culture.

Benefits

In-store employee discounts

Generous 3rd party discounts

Employee assistance programme

Flexible shifts

Company pension

Qualifications

• Experience as a Store Manager or equivalent, ideally with exposure to multi-site or area management.
• Proven ability to lead and inspire diverse teams to meet ambitious performance targets.
• Strong organizational skills with the ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Lead and inspire a group of stores, fostering a 'one team' culture.
• Enhance store performance by translating strategic goals into actionable plans.
• Drive people development and succession planning in partnership with the Region.

Skills

Leadership

Team Management

Customer Service

Organizational Skills

Communication

Job description

A trusted retail brand is seeking a Cluster Manager to oversee multiple store locations in Greater London. The role involves leading teams, driving operational excellence, and ensuring exceptional customer service. Ideal candidates will have experience in multi-site management, strong communication skills, and the ability to motivate diverse teams. This position offers a competitive salary of £39,000 to £41,000 and various company benefits including employee discounts and a supportive workplace culture.