Cluster Facilities Manager

Mitie; Jersey Marine, Daliburgh; Vor Ort; GBP 26.000 - 38.000; Vollzeit

Zusammenfassung

Mitie is seeking a Facilities Co-Ordinator to support the management of hard and soft facilities services across multiple branch locations, ensuring safe, compliant and high-quality service delivery. You will lead facilities teams and contractors, oversee compliance with health and safety rules, and monitor performance against contracts, SLAs and KPIs to drive cost control and service excellence.

The role offers exposure to a wide range of building services and requires strong stakeholder

Qualifikationen

• Experience in facilities management with responsibility for hard and soft services.
• Technical background with knowledge of building services and compliance.
• Operational leadership in multi-site environments.
• Understanding of FM contracts, SLAs and KPIs and supplier management.
• IOSH qualification or equivalent health and safety knowledge.
• Strong problem-solving, decision-making, communication and stakeholder engagement skills.
• Budget management and cost/service performance experience.

Aufgaben

• Lead hard FM services including M&E, HVAC, power, lighting and fire systems.
• Manage soft FM services such as cleaning, waste and planting maintenance.
• Provide day-to-day leadership to facilities teams, suppliers and contractors.
• Ensure compliance with health and safety and statutory requirements.
• Build relationships with stakeholders and act as facilities operations contact.
• Monitor performance against FM contracts, SLAs and KPIs.

Kenntnisse

Facilities Management

Multi-site leadership

Contract management

Budget awareness

Stakeholder engagement

Ausbildung

IOSH qualification

Jobbeschreibung

LOCATION: Jersey - Broad Street & St Brelade | Guernsey - St Peter Port, Smith Street & St Sampson Branch

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Facilities Co-Ordinator to support the strategic and operational management of hard and soft facilities services across multiple branch locations, ensuring safe, compliant, efficient and high-quality service delivery.

Role Responsibilities:

• -Lead and oversee the delivery of hard FM services, including Mechanical & Electrical systems, HVAC, power, lighting, fire systems, lifts, building fabric and cooling tower management.
• -Manage soft FM service delivery, including cleaning, waste management and internal and external planting maintenance.
• -Provide day-to-day leadership to facilities teams, suppliers and specialist contractors, driving a high-performance and safety-focused culture.
• -Ensure full compliance with statutory, regulatory and health and safety requirements, including fire safety, water hygiene, electrical safety and wider H&S legislation.
• -Build strong working relationships with internal stakeholders, occupiers and senior leadership, acting as the key point of contact for facilities operations.
• -Monitor service performance against FM contracts, SLAs and KPIs, supporting cost control, service excellence and continuous improvement.

Required Qualifications:

• -Significant experience within Facilities Management, with responsibility for both hard and soft services.
• -Technical background with strong knowledge of building services, compliance requirements and facilities operations.
• -Proven operational leadership experience within a complex, multi-site or multi-location environment.
• -Strong understanding of FM contracts, SLAs, KPIs, supplier management and outsourced service provider performance.
• -IOSH qualification or equivalent health and safety knowledge.
• -Excellent problem-solving, decision-making, communication and stakeholder engagement skills.
• -Strong financial awareness with experience managing budgets, costs and service performance.

What's in it for you?

• -The opportunity to play a key role in delivering high-quality facilities services across important Mitie client locations.
• -A varied, customer-facing role combining technical knowledge, operational leadership and stakeholder management.
• -The chance to work within a business that values safety, service excellence, continuous improvement and career development.