Facilities Manager

Manpower, Inc.; Charlton; On-site; GBP 36,000 - 54,000; Full time

Job summary

Manpower, Inc. in Charlton is seeking a facilities professional to manage day-to-day operations, ensuring a safe and well-maintained environment across sites.

You will coordinate planned and reactive maintenance, prioritise issues and keep accurate records. Responsibilities include overseeing contractors, monitoring performance and quality checks, supporting health and safety, and driving cost-effective improvements to service delivery and downtime reduction.

Qualifications

• Experience in facilities management or estates role with maintenance/service delivery.
• Strong health and safety knowledge relevant to facilities operations.
• Experience managing contractors, including setting expectations and monitoring performance.
• Excellent organisational skills and ability to prioritise multiple tasks.
• Strong communication with stakeholders at all levels.
• Knowledge of building systems and maintenance practices (HVAC, electrical/mechanical, building fabric).
• Experience using FM systems or maintenance scheduling tools.
• Relevant qualification in FM/building services/engineering, or equivalent experience.
• IOSH/NEBOSH certifications desirable.
• Full UK driving licence for site visits.

Responsibilities

• Manage day-to-day facilities operations to ensure a safe, compliant and well-maintained environment.
• Coordinate planned and reactive maintenance activities, ensuring issues are logged, prioritised and resolved efficiently.
• Oversee contractors and service providers, including scheduling, performance monitoring and quality checks.
• Conduct regular site inspections and risk assessments, escalating matters per procedures.
• Support compliance with health and safety legislation and internal policies.
• Maintain accurate records for maintenance, inspections, compliance documentation and asset information.
• Manage budgets and control costs for facilities-related activities, seeking value without compromising standards.
• Support continuous improvement initiatives to enhance service delivery, reduce downtime and improve customer experience.
• Ensure effective communication with internal stakeholders regarding facilities issues, planned works and timelines.

Skills

FM experience

H&S knowledge

Contractor management

Organisational skills

Communication skills

Building systems knowledge

FM software

Facilities qualifications

IOSH/NEBOSH desirable

UK driving licence

Education

Facilities management qualification

Tools

FM software

Maintenance scheduling tools

Job description

Join a forward-thinking organisation committed to delivering reliable, safe and efficient environments for its people and customers. We take pride in maintaining high standards across our sites, investing in practical improvements, and supporting colleagues with a culture of accountability and continuous development. If you enjoy keeping operations running smoothly and making a tangible difference day to day, this is a great opportunity to bring your facilities expertise to a team that values professionalism and proactive problem-solving.

Job Responsibilities

• Manage day-to-day facilities operations to ensure a safe, compliant and well-maintained environment.
• Coordinate planned and reactive maintenance activities, ensuring issues are logged, prioritised and resolved efficiently.
• Oversee contractors and service providers, including scheduling, performance monitoring and quality checks.
• Conduct regular site inspections and risk assessments, escalating matters in line with company procedures.
• Support compliance with relevant health and safety legislation and internal policies.
• Maintain accurate records for maintenance, inspections, compliance documentation and asset information.
• Manage budgets and control costs for facilities-related activities, seeking value without compromising standards.
• Support continuous improvement initiatives to enhance service delivery, reduce downtime and improve customer experience.
• Ensure effective communication with internal stakeholders regarding facilities issues, planned works and timelines.

Required Skills & Qualifications

• Proven experience in a facilities management or estates role, with responsibility for maintenance and service delivery.
• Strong knowledge of health and safety requirements relevant to facilities and building operations.
• Competent in managing contractors, including setting expectations, monitoring performance and handling site access.
• Excellent organisational skills with the ability to prioritise workload and manage multiple tasks simultaneously.
• Strong communication skills, able to liaise effectively with stakeholders at all levels.
• Working knowledge of building systems and maintenance practices (e.g., HVAC, basic electrical/mechanical awareness, general building fabric).
• Experience using facilities management systems or maintenance scheduling tools to maintain accurate records.
• Relevant qualification in facilities management, building services, engineering, or a related discipline (or equivalent practical experience).
• Relevant certifications such as IOSH/NEBOSH (or equivalent) are desirable.
• Full UK driving licence (where required for site visits and contractor coordination).