Member Experience & Club Operations Assistant

David Lloyd Leisure; Epsom; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free family membership

Food and drinks discount

Swim/Tennis/Personal Training discount

Career advancement opportunities

Pay on demand (Wagestream)

Benefits suite access

Job summary

David Lloyd Leisure in the United Kingdom is seeking an Operations Assistant to support across the club, helping to keep the facilities clean, secure, and welcoming for members every day. You will assist with opening and closing tasks, greet members, and back up teams as needed to deliver an exceptional member experience.

The ideal candidate brings a passion for customer service, works well in a fast-paced environment, and is a strong team player with solid communication and collaboration

Qualifications

• Has an overall passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.
• Emergency Response Qualification is desirable not essential for this role.

Responsibilities

• Assist with cleaning, opening and closing tasks across the club.
• Greet members and support a welcoming, safe environment.
• Provide backup support to club teams wherever needed.

Skills

Customer service passion

Team player

Communication

Collaboration

Fast-paced environment

Emergency Response Qualification (desi

Job description

David Lloyd Leisure in the United Kingdom is seeking an Operations Assistant to support across the club, helping to keep the facilities clean, secure, and welcoming for members every day. You will assist with opening and closing tasks, greet members, and back up teams as needed to deliver an exceptional member experience.

The ideal candidate brings a passion for customer service, works well in a fast-paced environment, and is a strong team player with solid communication and collaboration