Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the digital revolution seeks a Cloud Engineer to join their team in Sheffield. This role involves building relationships with customers, monitoring incidents, and supporting cloud solutions. Ideal candidates will have knowledge of cloud technologies and strong communication skills. The position offers a chance to work on critical infrastructure projects and develop professionally in a supportive environment.

Benefits

26 days annual leave plus option to buy/sell days

Company matched pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts through Telent Reward scheme

Ongoing development and support

Qualifications

• Experience in a medium to large support environment.
• On-premise Cloud Services experience.
• Interest in Cloud technologies including Azure.

Responsibilities

• Train internal engineering staff and customers on products.
• Monitor customer incidents and report on accounts.
• Assist with Professional Services and Sales opportunities.

Skills

Cloud technologies

Leadership

Problem-solving

Communication

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Linux

Microsoft SQL Server 2016 or above

Microsoft Exchange Server 2016 or above

VMware vCloud Director

MS SCCM

Azure MFA and Identity Services

Job description

Social network you want to login/join with:

Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Sheffield, South Yorkshire

Client:

Telent

Location:

Sheffield, South Yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our successful Engineering team based in Southampton. This is a great opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development as a Cloud Engineer through challenging projects.

The Cloud Engineer will build and strengthen relationships with internal and external customers, providing proactive service to ensure high customer satisfaction and acting as a bridge between engineering and service delivery teams.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Maintain documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes regarding task allocation, completion, and reporting.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Conduct peer reviews of technical documentation.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings such as support reviews and incident reviews.
• Ensure timely and accurate submission of timesheets and expenses.
• Link certifications and training to business objectives.
• Adhere to GDPR and security policies.

Who you are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a positive attitude, and experience in a medium to large support environment, with On-premise Cloud Services experience.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above, especially clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership qualities and hands-on technical skills
• Strong communication and problem-solving skills
• Ability to work independently and in a team

What we offer:

A career at Telent offers opportunities across sectors, roles, and technologies. We value diversity and inclusion, supporting your growth and skills development.

• 26 days annual leave plus option to buy/sell days
• Company matched pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts through Telent Reward scheme
• Ongoing development and support

We are guided by our values: Be Inclusive, Take Responsibility, Be Customer-focused.