Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Doncaster; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in Doncaster is seeking a Cloud Infrastructure Specialist to join their dynamic Engineering team. This full-time role focuses on enhancing customer satisfaction through proactive service and collaboration with various teams. Ideal candidates will have a strong interest in Cloud technologies and relevant experience in support environments. The position offers opportunities for skill development and a range of benefits.

Benefits

26 days annual leave plus options to buy/sell days

Company matched pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discount schemes on entertainment and shopping

Ongoing training and development

Qualifications

• Interest in Cloud technologies and Azure cloud knowledge required.
• Experience in medium to large support environments preferred.

Responsibilities

• Train staff and customers on products and solutions.
• Monitor customer incidents and report as needed.
• Participate in customer meetings and ensure accurate timesheet submissions.

Skills

Cloud technologies

Azure cloud knowledge

Linux exposure

Leadership qualities

Strong communication

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Microsoft SQL Server 2016 or above

Microsoft System Configuration Manager

Microsoft Exchange Server 2016 and above

VMware vCloud Director

Job description

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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Doncaster

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Client:

Telent

Location:

Doncaster, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an excellent opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and exposure to challenging projects.

The Cloud Engineer will develop and strengthen relationships with both internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are dedicated to bringing the digital revolution to homes, infrastructure, and businesses across the country. Be ready to contribute to innovative network and system development that impacts millions and helps keep the nation's critical infrastructure connected and protected 24/7.

Responsibilities of the Cloud Engineer include:

• Training engineering staff and customers on products and solutions.
• Supporting Professional Services and Sales within Network Services.
• Monitoring customer incidents and reporting on accounts as needed.
• Identifying trends, security threats, and technical bulletins affecting customers.
• Managing documentation related to customer platforms and Telent Cloud Services.
• Following internal and external processes for task management and documentation updates.
• Assisting with PoC scenarios, Type Approval activities, and lab testing.
• Creating TA, POC, RFC, WI, and SoW documentation.
• Peer reviewing engineering documentation.
• Pre-staging equipment for customer sites as needed.
• Participating in customer meetings such as support reviews and incident reviews.
• Ensuring accurate and timely timesheet submissions.
• Aligning certifications and training with business objectives.
• Accurately submitting overtime and expenses.
• Adhering to GDPR and information security policies.

Qualifications and skills required:

The ideal candidate will have an interest in Cloud technologies, some Azure cloud knowledge, Linux exposure, MS SCCM, and MS Exchange. We will support your development in these areas. You should also have a strong work ethic, a can-do attitude, and experience working in medium to large support environments, with On-premise Cloud Services experience being advantageous.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Knowledge of Networking Concepts
• Microsoft SQL Server 2016 or above, with clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 and above
• VMware vCloud Director knowledge
• Leadership qualities and hands-on technical skills
• Strong communication and collaborative skills
• Problem-solving passion and independence in work

What Telent offers:

We provide opportunities to develop skills across sectors and technologies, with a focus on inclusive culture and diversity. Benefits include:

• 26 days annual leave plus options to buy/sell days
• Company matched pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discount schemes on entertainment and shopping
• Ongoing training and development

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focussed

#LI-Hybrid

#TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in mission-critical communications and digital infrastructure, committed to making a positive impact by connecting communities and supporting critical services.