Clinical Support Worker, Hepatology

NHS Scotland; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Greater London is seeking committed individuals to deliver health screening services to patients at risk of liver disease. You will manage the clinical aspects of screening and work with a dynamic team. Candidates should have excellent interpersonal and communication skills, along with a willingness to adapt to varied workloads including evenings and weekends. A background in healthcare is advantageous, and training for specific skills will be provided.

Qualifications

• Experience in a health care setting is advantageous.
• Knowledge of gastroenterology and outpatient experience is a plus.
• Good IT and literacy skills are essential.

Responsibilities

• Manage the clinical aspects of screening.
• Deliver health screening to patients at risk.
• Adapt to unpredictable workloads including evening and weekend shifts.
• Travel throughout the service delivery area as required.

Skills

Excellent interpersonal skills

Communication skills

Ability to adapt to unpredictable workloads

Empathetic communication

Tools

Fibro scanning

Phlebotomy

OrderComms

Job description

As part of the ongoing commitment to improving patient care and access to services we are redesigning our Hepatology screening pathway.

This role is an exciting opportunity for the right individuals to deliver health screening to our patients who are at risk of developing life‑limiting complications because of their liver disease. Health screening allows for complications to be picked up and managed at a much earlier stage, resulting in broader treatment options and improved outcomes for the individual.

Working with an experienced and dynamic team in the Hepatology department and delivering the service on an outpatient, ambulatory model we aim to ensure equity of access and service to individuals across the Forth Valley area. You will have the responsibility of managing the clinical aspects of the screening on a day‑to‑day basis.

You need to be reliable and have a positive attitude; you are representing our service and individuals accessing the service must have confidence in your appearance and values with the ability to communicate in a professional but empathetic manner to a group of individuals who are often met with judgement and prejudice.

You should demonstrate excellent interpersonal and communication skills. You will need to adapt to unpredictable workloads and be flexible to the needs of the service. Work pattern will be varied with an expectation to work over 7 days, evenings and weekends. Ability and willingness to travel throughout the area of service delivery is essential for this post.

Responsibilities

• Manage the clinical aspects of screening on a day‑to‑day basis.
• Deliver health screening to patients at risk of liver disease and manage early complications.
• Represent the service with a positive attitude, professional appearance and empathetic communication.
• Adapt to unpredictable workloads and a varied work pattern including evenings and weekends.
• Travel throughout the area of service delivery as required.
• Use extended skills such as fibro scanning, phlebotomy, blood pressure measurement, examination of injection sites and knowledge of TRAK and OrderComms.
• Maintain good IT and literacy skills.

Qualifications

• Experience in a health care setting is advantageous, but individuals with a keen interest and potential will also be considered.
• Knowledge of gastroenterology and experience of working in an outpatient or ambulatory setting is advantageous.
• Training will be provided for desired but not essential skills such as fibro scanning and phlebotomy.
• Good IT and literacy skills are essential.

For informal enquiries, please contact Jane Boyd, 01324 567853, [e-mail].

Certificate of Sponsorship

Applicants who require sponsorship to work in the UK are advised to carefully review the eligibility criteria for the Skilled Worker or Health and Care Worker visa routes. NHS Forth Valley may be able to offer sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. If you are currently working in the UK on a Skilled Worker visa, transitional arrangements may apply. Please note that sponsorship is not guaranteed and is assessed on a case‑by‑case basis following interview and at the commencement of pre‑employment checks. For further information on visa requirements and sponsorship eligibility, please refer to the UK Government guidance.

It is also recommended that anyone applying for health and social care jobs in the UK from abroad read the following guidance: Applying for health and social care jobs in the UK from abroad – GOV.UK (www.gov.uk).

The duties of this post require the successful candidate to be a member of the Protecting Vulnerable Groups (PVG) Scheme. More information on this scheme can be found at www.disclosurescotland.co.uk.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Please note that the majority of correspondence is sent by e‑mail, therefore please check your e‑mail regularly (including junk folders) and your Jobtrain account for updates.

NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.