Clinical Support Worker Band 4 | East London NHS Foundation Trust

East London NHS Foundation Trust; Dover; On-site; GBP 22,000 - 27,000; Full time

Job summary

A regional healthcare service provider in Dover is seeking a Band 4 Clinical Support worker to join their Intensive Support Team. The role involves providing assessments, care, and support to individuals with learning disabilities and mental health challenges in the community. Successful candidates will develop strong working relationships with service users and their families while collaborating with various health services. If you have the skills and compassion needed to support vulnerable individuals, we invite you to apply for this meaningful position.

Qualifications

• Experience supporting people with learning disabilities and mental health needs.
• Ability to work under supervision in a healthcare setting.
• Good understanding of health and social care services.

Responsibilities

• Assist in providing assessment, care, treatment, and discharge planning.
• Support service users to engage with their Care Plans.
• Facilitate access to health services through collaboration with stakeholders.

Skills

Empathy

Communication

Teamwork

Job description

We have an exciting opportunity to be part of a new service as a Band 4 Clinical Support worker.

The East London Intensive Support Team provides a 7 day a week urgent and intensive community response for people with Learning Disabilities with additional complex mental health needs and/or behaviours that services perceive to be challenging, that result in the person posing a risk to themselves or others. The service operates across the inner east London boroughs of Tower Hamlets, Newham and City and Hackney. The team will be based at our Tower Hamlets site at Mile End Hospital.

The post holder will assist other professionals in the IST in providing assessment, care, treatment and discharge planning. This will be achieved through close collaboration with the person, carers, colleagues and other service providers. This may include supporting people during admissions to acute mental health wards.

The post holder will work directly with service users to develop a rapport based upon respect, kindness and compassion that builds the basis of a professional relationship. You will have a significant role in supporting service users to engage with their agreed Care Plans, positively promoting independent living and recovery.

Please note that we will close this advert when a sufficient number of qualified applicants have been received.

• To support the Intensive Support team in providing assessments, care and treatment for People with learning Disability, Mental health issues and behaviours which challenge in the community under direct or indirect supervision of the team.
• To use skills in working with people with learning disabilities who are experiencing a Crisis to maintain, promote and improve health.
• To provide advice and consultation to colleagues supporting Autistic Adults who do not have Learning Disabilities.
• To facilitate access to health services through collaboration and partnership with primary and secondary health, and other relevant services.
• Developing working relationships with clients, provider organisations, GPs, local community resources.
• Support in the delivery of generic health tasks such as the completion of Hospital Passports, Health Action Plans, monitoring of mental health and behaviours which may challenge.
• Prepare clients and carers for health appointments to enhance their understanding to enable them to actively participate in their own health care.
• To contribute to shaping local health services in the way they are organised and run to promote an inclusive service for people with learning disabilities.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Kindly refer to the job description and person specification that is attached to the vacancy profile.

This job description is an outline only of the duties to be performed and will be reviewed and altered in light of the changing needs of the service.

This advert closes on Friday 5 Dec 2025