Clinical Support Worker

Mid Cheshire Hospitals NHS Foundation Trust; Northwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare provider in Northwich is seeking a Clinical Support Worker to assist with delivering high-quality patient care. The role includes various clinical duties such as supporting patients with personal hygiene, documenting observations, and assisting in minor operations. Candidates should possess GCSEs in Maths and English, and the Care Certificate. A good understanding of IT is crucial. This position offers an opportunity to work directly within clinical settings, making a significant impact on patients' lives.

Qualifications

• Previous experience in a health care setting is desirable.
• Must complete the Care Certificate within the first 3 months.

Responsibilities

• Assist patients with personal hygiene and dressing needs.
• Prepare the clinical area for safe practice.
• Recognize and respond to urgent situations.
• Document patient observations accurately.
• Support patients needing assistance due to cognitive impairment.

Skills

Ability to use Electronic Patient Records - DCS System

Good understanding of IT

Education

GCSEs - Grade C and above in Maths and English

Care Certificate

Job description

Go back Mid Cheshire Hospitals NHS Foundation Trust

Clinical Support Worker

The closing date is 30 December 2025

The role of the Clinical Support Worker (CSW) is to support in the delivery of high-quality patient care who actively participates in and supports the registered nurses and clinicians in the outpatient clinics.

The post holder will undertake a range of clinical care duties within the speciality clinicsassisting with minor operations as delegated by a Registered Nurse.The CSW will be assisting in aspects of patient preparation for minor surgery, chaperoning patients, assisting in eye assessments, and administering eye drops once competent. A CSW may help with personal hygiene, supporting patients to access appropriate nutrition, providing bowel and bladder care and maintaining patient privacy and dignity at all times. They must have a good understanding of IT and accessing and the movement of patient medical records paperless and paper

Main duties of the job

Toassist both the patient and clinician with service delivery and various clinical duties.

Assist patients in maintaining their personal hygiene, grooming and dressing needs with specific concern for their religious, cultural and personal preference, ensuring privacy and dignity at all times.

Prepare the clinical area for safe practice by ensuring that cleanliness is maintained, materials and equipment are ready for use, including clearing away afterwards

Recognise and respond appropriately to urgent and emergency situations

Care duties may include, capillary blood glucose monitoring, pregnancy testing, urinalysis, ECG's, removal of urinary catheters, Assisting in minor operations, prepping surgical trollies, ANTT, assisting in eye assessments, administering eye drops, wound management of non-complex wounds / basic dressing.

Assist patients in their mobility requirements, prepare the environment, move and position appropriately to maximise their physical comfort, utilising equipment trained to use and as directed by the multi professional team.

Undertake and document patient observations that includes temperature, automated blood pressure, pulse, respiratory rate, conscious level, height, weight, oxygen saturation levels and conscious levels.

To work effectively within a team and assist in maintaining a good working atmosphere.

To update the electronic DCS system.

To complete and achieve the Care Certificate within the first 3 months of employment.

About us

Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire (population 399K) and West Cheshire and Chester (population 357K). Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford. Through our community arm, Central Cheshire Integrated Care Partnership, we deliver extensive services in 26 medical centres and schools in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With 500 beds and around 5,500 staff, we are one of the area's largest employers. Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System. As part of the national New Hospital Programme, we're reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future. Learn more on our Healthier Futures website. At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

Job responsibilities

Assist patients in maintaining their personal hygiene, grooming and dressing needs with specific concern for their religious, cultural and personal preference, ensuring privacy and dignity at all times.

Prepare the clinical area for safe practice by ensuring that cleanliness is maintained, materials and equipment are ready for use, including clearing away afterwards.

Recognise and respond appropriately to urgent and emergency situations

Care duties may include, capillary blood glucose monitoring, pregnancy testing, urinalysis, ECGs, removal of urinary catheters, Assisting in minor operations, prepping surgical trollies, ANTT, assisting in eye assessments, administering eye drops, wound management of non-complex wounds / basic dressing.

Assist in the care of patients pressure areas and prevention of pressure damage, undertaking risk assessments, and recording and maintaining relevant documentation and escalation as required.

At the delegation of the registered staff member, transfer the patient from one care area to another, including to other hospitals for investigations.

Chaperone the patient as required ensuring appropriate support within clinic rooms.

Actively support and assist in alleviating distress and anxiety of patients, relatives or visitors, consistent with their personal beliefs and preferences. Seeking support from registered staff as needed.

Support patients with dementia/cognitive impairment.

Use a range of techniques for infection prevention and control including waste management, hand washing and the use of Personal Protective Equipment (PPE).

Undertake and document patient observations that includes temperature, automated blood pressure, pulse, respiratory rate, conscious level, height, weight, oxygen saturation levels and conscious levels (not GCS),

To work effectively within a team and assist in maintaining a good working atmosphere.

Obtain and handle specimens from patients for clinic or laboratory testing.

To maintain clinical records on digital clinical notes system.

Person Specification

Skills

• Ability to use Electronic Patient Records - DCS System

Knowledge

• Awareness of Confidentiality, safeguarding and data protection
• Basic understanding of infection control and hygiene

Qualifications and Education

• GCSEs - Grade C and above in Maths and English
• Care Certificate
• Previously worked within a Health Care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Mid Cheshire Hospitals NHS Foundation Trust