Clinical Secretary & Admin Support for Multidisciplinary Care

NHS Jobs; Nottingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust in Nottinghamshire seeks a comprehensive secretarial and administrative support professional for GP clinics and multidisciplinary teams. You will produce, type, and process letters, referrals, and other clinical correspondence with precise accuracy and timely delivery.

Responsibilities include handling NHS referrals via ERS and SystmOne, managing patient records, directing calls, and maintaining secure filing systems while supporting governance and

Qualifications

• Experience providing secretarial and administrative support in a clinical setting.
• Ability to produce, type and process letters, reports and referrals accurately and on time.
• Strong communication skills with patients, clinicians and external organisations.
• Familiarity with NHS electronic referral systems and patient records management.

Responsibilities

• Provide comprehensive secretarial and administrative support to GPs, clinicians and the MDT.
• Produce, type and process letters, reports, referrals and other clinical correspondence.
• Process NHS and private referrals using ERS and SystmOne; monitor worklists and action responses or rejections as required.
• Manage all incoming/outgoing calls, take messages and facilitate communication with patients and external organisations.
• Maintain electronic and paper filing systems; update patient records and administrative databases.
• Process information requests and manage private fees administration, invoicing where applicable.
• Chase outstanding results and letters with hospitals and secondary care providers.
• Assist with induction, training and mandatory training, audits and governance activities.

Skills

Administrative experience

Secretarial skills

Communication skills

Clinical correspondence

Tools

ERS system

SystmOne

Job description

Nottinghamshire Healthcare NHS Foundation Trust in Nottinghamshire seeks a comprehensive secretarial and administrative support professional for GP clinics and multidisciplinary teams. You will produce, type, and process letters, referrals, and other clinical correspondence with precise accuracy and timely delivery.

Responsibilities include handling NHS referrals via ERS and SystmOne, managing patient records, directing calls, and maintaining secure filing systems while supporting governance and